Service Coordinator 2XM Swan View, Western Australia, Australia

Service Coordinator – Kenwick

We’re partnering with a well-established business within the industrial services sector to recruit an experienced Service Coordinator to join their busy team based near Kenwick.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys keeping things organised, and takes pride in delivering outstanding customer service. You’ll play a key role in coordinating technicians, managing service schedules, and ensuring customers receive a seamless experience from start to finish.

Reporting to the Service Manager, your responsibilities will include:

- Scheduling and coordinating daily service jobs for field technicians
- Managing customer bookings and communicating appointment updates
- Prioritising service requests to maximise efficiency and response times
- Preparing and maintaining work orders, service reports and customer records
- Liaising with the parts team to ensure technicians have everything required for scheduled work




- Providing administrative support to the service team
- Following up with customers to ensure a high level of service satisfaction
- Working closely with internal stakeholders to keep service operations running smoothly

To be successful in this role, you’ll have:

- Previous experience in a Service Coordinator, Scheduler or Administration role
- Excellent organisational skills with the ability to manage multiple priorities
- Strong customer service and communication skills
- High attention to detail and excellent time management
- Confidence using Microsoft Office and service management or scheduling software
- Experience within a technical, engineering, trades or industrial environment will be highly regarded, however it is not essential

What’s on Offer

- $70k plus super
- Join a stable and growing organisation
- Supportive and collaborative team workplace
- Full-time permanent opportunity
- Convenient Maddington location with onsite parking

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📌 Service Coordinator (Gosnells)
🏢 2XM Recruit
📍 Gosnells