Facere is a fast-growing startup transforming healthcare workflows through AI. Our platform helps medical practices reduce administrative workload and operate more efficiently by automating time-consuming processes.
About the Role
We are looking for a proactive, mid-level DevOps & Deployment Engineer to deploy and support our software across customer environments.
This role combines hands-on customer deployments with the ongoing improvement and automation of our onboarding and server stand-up processes.
This is a full-time, on-site role based in Sydney.
Responsibilities
- Stand up and configure Facere services on customer-provided servers.
- Debug and troubleshoot issues arising during server stand-up and deployment.
- Ensure customer environments are deployed, validated and ready within agreed timelines.
- Automate and refine deployment processes to improve reliability, consistency and efficiency.
- Coordinate with customers and their IT providers to resolve access, networking and infrastructure blockers.
- Maintain transparent and accurate deployment and troubleshooting documentation.
Required Skills
- Strong Linux administration and troubleshooting skills.
- Experience deploying applications and services into virtual machines.
- A solid understanding of virtual machines and how they differ from physical servers and containers.
- Strong working knowledge of SSH and Ansible.
- Experience scripting in Bash and/or Python.
- Good understanding of networking concepts, including TCP/IP, DNS, HTTP/HTTPS, routing, subnets, ports, firewalls and VPNs.
- Strong technical troubleshooting and communication skills.
- Ability to manage multiple deployments, prioritise effectively and work independently.
Desirable Skills
- Experience with Kubernetes or K3s.
- Experience with Docker or other container technologies.
- Familiarity with virtualisation platforms such as VMware, Hyper-V or Proxmox.
- Experience with PostgreSQL.
- Experience working with on-premises or security-conscious customer environments.
What Success Looks Like
- Customer deployments are completed accurately and on time.
- Technical and deployment issues are resolved efficiently.
- The onboarding and deployment process becomes increasingly automated and reliable.
- Manual deployment steps, inconsistencies and errors are reduced over time.
#J-18808-Ljbffr
📌 DevOps & Deployment Engineer (New South Wales)
🏢 Facere AI
📍 New South Wales
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