Connect2Care is looking for an individual to sit within our client relations team who will be responsible for assisting with key stakeholders, client queries & intake. The client relations agent will be required to work closely with therapy staff to ensure optimal service delivery & management of administrative tasks. This position is a combination role of practice administration, along with assisting therapists in managing client relationships with key stakeholders of the NDIS. Connect2Care will train the appropriate candidate in the scope of the NDIS, giving them the knowledge needed to provide appropriate assistance to therapists & clients.
Requirements
To apply for the role, you will need to have or be able to obtain the following:
- Working with Children Check (WWCC or Blue Card)
- NDIS Worker Screening Check
- Evidence of COVID-19 vaccination (or valid exemption)
- Police Check & International Police Check (only applicable to individuals who have lived overseas)
- High IT literacy with experience in Microsoft Office 365
About You
- Strong communication and customer service skills
- Organised, proactive,
and adaptable
- Positive team player with a skilled approach
- Committed to delivering person-centred support
Additional benefits of working at Connect2Care include:
- EAP (Employee Assistance Program)
- Clearly defined career progression opportunities
- Necessary hardware & tools
- Annual leave loading included
- Opportunity to learn and be supported by a large Administration Team as well as a multidisciplinary team
- Opportunities to relocate to almost anywhere in Australia
- Unlimited drinks & snacks at all offices
- Discounted health insurance options
As part of your role, you will be working with children, people with disability, the elderly, and people who are vulnerable. We are committed to safety, including those of children. We have zero tolerance for abuse.
Alternatively, if you would like to have a private and confidential conversation with someone from our Recruitment Team, please call .