Join one of the world's most recognised and innovative brands.
Our client and valued partner, Samsung Electronics, is seeking a proactive and detail-oriented Logistics Officer to join its national Returns Logistics team based at Sydney Olympic Park.
This is an exciting opportunity to play a key role in managing the end-to-end returns process for finished goods and spare parts, partnering with internal stakeholders and third-party logistics providers (3PLs) to deliver exceptional customer outcomes while driving operational excellence.
What You'll Be Doing
- Manage Return Authority (RA) requests from creation through to warehouse receipt and closure
- Coordinate with 3PL partners to facilitate collections, deliveries and exchanges
- Monitor returns, resolve aged cases and manage escalations proactively
- Reconcile logistics reports, identify discrepancies and recommend process improvements
- Review and validate 3PL invoices while identifying opportunities to reduce costs and improve efficiency
- Prepare reports and collaborate with cross-functional teams to optimise reverse logistics operations.
What You'll Bring
- Previous experience in logistics, supply chain or a similar operations role
- Experience using SAP and robust Microsoft Office skills
- Intermediate to advanced Excel skills, including Pivot Tables, VLOOKUP and IF formulas
- Excellent organisational, communication and stakeholder management skills
- A proactive, customer-focused mindset with the ability to work independently in a fast-paced environment
- A qualification in Logistics or Supply Chain is advantageous.
Why Join Us
- Work with a globally recognised leader in technology and innovation
- Be part of a collaborative, high-performing team
- Develop your career in a national logistics function with opportunities to make a tangible impact.