Export Logistics & Customer Service officer (Blacktown)

Export Logistics & Customer Service officer (Blacktown)

05 Aug
|
Gardenline International
|
Blacktown

05 Aug

Gardenline International

Blacktown

Export Logistics & Customer Service officer

Gardenline International Pty Ltd – Blacktown NSW

Gardenline International Pty Ltd is seeking an Export Logistics & Customer Service officer to join our growing team based in Blacktown, NSW.

Role Description:

Work with international account managers

Receive Customer orders for current shipments.

Crosscheck and enter orders into the ERP system

Create proforma Invoices to customers for sign off/Acceptance.

Communicate directly with China factories to confirm manufacturing and delivery times also identify any quality or claim issues

Work with freight forwarders to ensure shipping is booked and shipped in a timely manner.

Prepare Shipping documentation for export shipments fromChina to worldwide destinations.





Provide ongoing communication with international customers regarding shipping times and any changes/variations to the initial order placed.

Ongoing Customer Service support for customers and other Company Departments as required.

Maintain Master shipping Data base to monitor and track all shipments ongoing.

Office based role

Role Requirements: -

Experience in International Shipping

English speaking at strong level

Experience in Customer Service

Solid Word and Excel abilities essential.

ERP Experience

Ability to work under pressure at peak times

Ability to work autonomously as required.

#J-18808-Ljbffr

📌 Export Logistics & Customer Service officer (Blacktown)
🏢 Gardenline International
📍 Blacktown

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