Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day.
You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work.

We are looking for an Engineer with strong SAP Business One and C# / SQL - Entity Framework experience to support and enhance a business‑critical ERP environment.

What you'll do:

Monitor and manage the SAP B1 production environment (server, database, integrations) to ensure high availability and performance
Troubleshoot and resolve issues across the SAP B1 system and its integrations, identifying root causes applying reliable long term fixes
Maintain and optimise SQL Server performance, including queries, stored procedures, views, indexes and replication
Manage SAP B1 backups, restores, upgrades, patching and capacity planning to minimise downtime and protect data integrity
Support SAP B1 integrations and APIs (Service Layer, DI API)

Collaborate with Engineering, Finance, and Operations teams and external partners to prioritise issues and ensure smooth system operation

Provide second/third‑line SAP B1 user support; prepare clear documentation of incidents, fixes, and repeatable processes

Configure and maintain customisations and add‑ons (e.g., Boyum B1UP and other partner solutions) to meet business requirements
Monitor system health in a Windows/SQL Server environment, proactively addressing security, stability, and performance alerts
Assist with data quality checks, reconciliations, and finance‑critical accuracy requirements (e.g., postings, journals, inventory updates)

Contribute to ongoing automation and continuous improvement initiatives in support tooling and processes

What you'll need:

Strong SAP B1 knowledge across Financials, Sales, Purchasing, Inventory, Production,



and system administration

Expert in SQL Server: queries, stored procedures, views, database performance, and integrity

Experience with C# (or similar) for scripts, enhancements, and Add‑ons; familiar with SAP DI API / Service Layer
Hands‑on experience supporting live SAP B1 environments (SQL preferred) and managing Windows Server administration (patches, backups, monitoring, security)
Excellent troubleshooting in production environments, including logs, integrations, and distributed systems

Strong analytical mindset: identifies patterns, automates processes, and implements root‑cause fixes

Exceptional time management, prioritisation, and ability to handle multiple support streams and stakeholders

Excellent communication and collaboration skills with business users, developers, and external consultants

Why Kogan.com?

Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out &
Work with an incredible team to solve key challenges, helping to drive Australia and New Zealand's eCommerce future
Your role has a lot of ownership, autonomy and little red tape. You'll be empowered to achieve positive outcomes and your work will have a real impact
You'll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia
Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ

Learning budget of $1000

A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!

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📌 SAPSupport Engineer (Ballarat)
🏢 Kogan.com
📍 Ballarat