At Developing Minds Psychology, our clinical (23 psychologists) and admin (5 receptionists, practice manager and practice administrator) teams work together to support children and teens with mental health and life challenges - at both our Wayville and Aberfoyle Park clinics.
We have an chance available for a part time receptionist/front office professional to join our admin team (working across both clinic locations).
What will you be doing day to day?
Providing information and education to new clients about our services (including funding models and appointment/therapy information)
Making and rescheduling appointments for current clients
Managing and filling the diaries of 23 psychologists
Supporting clinicians with letters, files and other administrative needs
Taking payments and providing rebates
Providing a friendly and caring service to all clients and families in our very busy (and sometimes boisterous!) waiting rooms
Who will you be working alongside?
A team of amazing, funny and very skillful receptionists – your peers and teammates
Our brilliant, caring and grateful clinicians
Our awesome Practice Manager – your boss- who is supportive, kind and encouraging
We are looking for someone who:
Has previous experience working in an administration/reception role
Has a friendly, confident, empathic and kind attitude towards people – and especially children, teens and families
Is able to work quickly (small kids are not always great at being patient while parents make appointments!), manage competing demands and at times be a fast problem solver (when something goes wrong, everything goes wrong!)
Has high level team communication skills – all of our people speak positively, accurately and kindly towards each other – having a “no drama” workplace is very important to us!
Excellent computer literacy (including keyboarding skills, IT problem solving, use of all Microsoft programs).
Work hours:
We operate in two shifts with the morning shift starting at 8.30 and finishing between 1.30 and 3:30pm (depending on the day). The afternoon/evening shift starts between 11.00 and 1:00 and finishing between 6pm and 7pm (again depending on the day).
We are looking for someone to work 3 shifts per week - with at least one of these being afternoon/evening shifts (around 12-15 hours per week)
This would be a permanent part time position, and we would love someone who is flexible to fill in for sick and holiday leave if possible.
Benefits of working with us:
A management team who truly value their team
Sense of meaning – feel as though you are contributing to family well-being
Be appreciated for what you do – we try to see all the little things!
An interesting and varied work role – every family is different
Gain exposure to and understanding of a child mental health clinic
Interested?
If you are interested in this role please forward your CV and application ASAP via seek or directly
to: ***@developingminds.net.au
Please note applications must address (using dot points) each of the criteria above (ie how you might be what we are looking for)
If we have a large number of applications, we may only be able to contact those successful in gaining an interview – thanks in advance for your understanding.