Administration Support Officer

NSW Government Department

Gosford – 5 days a week in-office

$42.26 per hour + super

ASAP start until September 2026

We are currently partnering withaNSW Government Department to recruit an Administration Support Officer to join a busy team based in Gosford.

This position will provide day-to-day administrative and clerical support across a range of operations, with a strong focus on client service, case management,accuratedataentryand records administration.

About the role:

- Provide administrative and clerical support toassistthe day-to-day operations of a busy team
- Act as a first point of contact performing reception services by responding to face-to-face, telephone, and email enquiries, providing timely information, resolving routine matters, and referring complex enquiries as required.
- Prepare documentation and materials for scheduled activities, ensuring all required information is complete and distributed to relevant stakeholders
- Maintainaccurateelectronic and physical records using the department’s case management system
- Prepare routine correspondence and ensure documentationcomplies withrequired presentation and formatting standards
- Provide general administrative support including email management, filing, photocopying,mailand document distribution
- Undertake routine financial activities in accordance with relevant practices and standards




- Maintainaccuratedata entry and records across internal systems
- Provide basic IT support to staff during meetings and operational activities
- Liaise with internal stakeholders to deliver quality client service and escalating complex matters where appropriate
- Assist with staff travel arrangements in a timely manner ensuring compliance with internal and external policies and procedures relating to travel.

About you:

- Previousexperience within administration, customerserviceor clerical support roles
- Strong attention to detail and accuracy, particularly when handling records and data entry
- Experience providing professional customer service in person, over the phone and in writing
- Confident using Microsoft Office, particularly Word and Excel
- Experience using case management or records management systems highly regarded
- Ability to manage competing priorities and meet deadlines within a high-volume environment
- Strong communicationskills with the ability to interact professionally with a diverse range of stakeholders
- Ability to work collaboratively within a team whilemaintainingdiscretion and confidentiality
- Adaptable and willing to learn in a fast-paced operational workplace
- Previousexperience within government or regulated environments highly regarded

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📌 Administration Assistant (Gosford)
🏢 Talent Connect Australia
📍 Gosford