Looking for an exciting administrative role where your skills can make a real impact? Our Windows and Doors division located in Cairns has an excellent opportunity for an Administration Assistant to join the team. We are looking for someone who is self-motivated and focused on providing exceptional customer service.

About G. James G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a solid commitment to developing our people.

The Role

As our Administration Assistant, you will play a pivotal role in ensuring the smooth running of day-to-day operations. You’ll also be the first point of contact for visitors and callers, providing a welcoming and professional presence at our front desk. Reporting to the Branch Manager, you’ll provide comprehensive administrative and reception support to various departments.

Key responsibilities:

- Perform general administrative duties, including answering phones, managing emails, and handling correspondence.
- Greet and assist visitors, ensuring a positive and professional first impression.
- Direct incoming calls and inquiries to the appropriate departments.
- Develop and maintain knowledge of our products, processes and systems.
- Maintain and organise company records, documents, and filing systems.
- Assist with data entry, invoicing, and basic bookkeeping tasks.
- Providing assistance and product information to customers in the showroom.

About You





To thrive in this role, you should have:

- Experience:Previous experience in administration or reception, ideally within a manufacturing or similar environment.
- Skills:Strong organisational and time-management abilities, excellent communication skills, and proficiency in Microsoft Office (Word, Excel, Outlook). Experience with Oracle systems (highly desirable).
- Qualities:A keen eye for detail, the ability to multitask effectively, and a positive, problem-solving attitude.
- Current driver's license and reliable transport
- School leavers with a current driver’s license encouraged to apply

The Benefits:

- Competitive salary package in line with experience
- Full-Time permanent position with immediate start available
- Health insurance benefits - 7% discount with BUPA
- Free on-site parking
- Positive safety culture and team environment
- Career development opportunities across the G. James Group
- Excellent employment conditions and stability with our Australian Family-owned business committed to manufacturing in Australia

G.James is an equal opportunity employer.

Celebrating 109 years in 2026!

Please note:You will be required to undertake amedical assessmentincluding drug and alcohol screening to secure employment within G. James.

Additional information

- Full time permanent position with immediate start available
- Training and career development opportunities
- Health insurance benefits - 7% discount

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📌 Administration Assistant (Cairns North)
🏢 G. James Glass and Aluminium
📍 Cairns North