Job description:

Our client is seeking a professional and client-focused Service Consultant to join their team on a 12-month maximum term contract, based in Osborne Park. This role is ideal for someone who enjoys helping people, solving problems, and delivering high-quality service in a busy, fast-paced environment.

Acting as the first point of contact for client enquiries Managing calls and emails promptly and professionally Providing clear guidance and support to clients on next steps Coordinating service requests and follow-ups efficiently Recording all client interactions accurately in internal systems Escalating complex issues or complaints to senior staff when needed Keeping clients updated on progress and outcomes Processing invoices and administrative tasks accurately Supporting the team with general office and organisational duties Qualifications: Must have previous experience in a customer service or administrative role Strong communication skills,



both written and verbal Ability to manage client enquiries, concerns, and complaints effectively High attention to detail and strong organisational skills Comfortable using computer systems and learning new processes quickly A proactive, solutions-focused approach Ability to prioritise tasks and work under pressure A team player with a positive, can-do attitude Resilient and professional when dealing with challenging situations Full working rights in Australia Why is This a Great Opportunity: 12-month contract with the chance to develop your skills Friendly and supportive team culture Access to staff benefits and wellbeing programs Chance to grow your knowledge in a professional environment

Salary Type : Annual Salary

Salary Min : A$ 70000

Salary Max : A$ 70000

Currency Type : AUD

📌 Service consultant (housing industry) (Osborne Park)
🏢 Npa Worldwide
📍 Osborne Park