Our client is a values-driven NDIS provider dedicated to delivering high-quality, person-centred disability support services across South East Queensland. An exciting opportunity has become available for an organised Administration Assistant to join the team on an initial 4-month contract, with the potential for extension or a permanent opportunity.
Supporting the leadership team, you'll play a key role in preparing the organisation for an upcoming NDIS audit by ensuring documentation is accurate, compliant and audit-ready. This role is ideal for someone who is highly organised, enjoys working autonomously and has exceptional attention to detail.
Key Responsibilities
- Prepare, organise and maintain documentation for upcoming compliance and NDIS audits.
- Review files and records to ensure documentation is complete, accurate and compliant.
- Assist with maintaining policies, procedures and compliance registers.
- Liaise professionally with employees, clients and external stakeholders via phone and email.
- Coordinate and maintain electronic filing systems using Microsoft Office, Google Drive and Dropbox.
- Prepare reports, spreadsheets and documentation using Microsoft Word and Excel.
- Provide general administrative support to the leadership team.
- Identify documentation gaps and proactively follow up outstanding information.
- Assist with process improvements and administrative tasks to support business operations.
Skills & Experience
- Previous experience in an Administration, Compliance or Office Support role.
- Robust working knowledge of Microsoft Office Suite, particularly Word, Excel and Outlook.
- Experience using Adobe Acrobat/PDF editing software.
- Confidence using cloud-based document management systems such as Google Drive and Dropbox.
- Excellent organisational and time management skills with the ability to prioritise competing tasks.
- Exceptional attention to detail and accuracy.
- Professional phone manner with excellent written and verbal communication skills.
- Ability to work independently while managing multiple priorities.
- Strong problem-solving skills with a proactive approach.
- Previous experience supporting compliance or audit activities will be highly regarded.
- Experience within the NDIS, disability, health, aged care or community services sector would be advantageous but is not essential.
If you love administration, have exceptional attention to detail and are looking for a rewarding contract chance with the potential for extension or a permanent role, I'd love to hear from you.