Amazing Procare is a rapidly expanding Aged Care and NDIS service provider based on the Gold Coast, across the Tweed Coast and Brisbane South areas in QLD and the Central Coast and Hunter Region in NSW. We believe in old fashioned service for our clients and pride ourselves on being professional and personable with a hands on attitude.
Do you think you have the empathy, patience, flexibility, work ethic and energy to be an outstanding SAH Care Coordinator. Would you like to work with one of the TOP leaders in the field? Are you looking at growing your career in the industry?
Working part time for 20 hours a week (In time it will be full time as we grow) at our office in Nerang, you will be someone who can be relied upon to do what’s best for the person benefiting from your service. You will be someone who is attentive, and who will be proactive in supporting, noticing and reporting changes in physical health and emotional well being.
You will be 100% supported by an experienced team who share your passion, dedication, resilience and problem-solving ability in the face of the inevitable challenges that can present themselves.
About the Role
- Manage a caseload of clients with complex needs through client meetings & assessment, referral, review and goal planning
- Managing client funds and budgets
- Building strong internal & external relationships including client's families, allied health providers and support workers
- Identify and grow new business opportunities through promotions/expo’s/networking
- Provide appropriate support to culturally & linguistically diverse clients
- Ensure compliance with relevant legislation
- Part of this role is to engage with other referral partners (clinical nursing/allied health/my aged care etc)
Preferred Attributes
- Previous experience in Aged Care or Community Services in Care Management is ideal but not essential
- Tertiary qualifications (Diploma in Community Services or Cert. IV in Aged Care) is ideal but not essential
- Be a natural problem solver and creative thinker with the ability to get the very most out of the package for your client.
- Contribute to ideas and continuous improvement for the company's performance growth.
- Demonstrated understanding of the needs of older people and their carers
- Resilient and able to work effectively under pressure and in an ever changing environment
- High attention to detail with focus on achieving positive consumer outcomes
- Demonstrated experience in case management, including managing government-funded care packages and developing budgets
- Demonstrated ability to create and implement consumer-directed services
- Well-developed communication (written and verbal), interpersonal, problem solving, client database management and time management skills
- Team oriented with an open and collaborative work style
- Current driver’s licence and insured vehicle
- National Police Clearance/NDIS Check
Birthday Day Off!
Job Satisfaction (through helping your local vulnerable community members)
Supportive and caring team to assist you to be successful in your role
Ongoing mentoring and training
Supporting your career development and career aspirations