At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals.
About the role
Reporting to the Port Manager, the role is to perform and direct all operational functions, in relation to a vessels port call as direct by the principal and in accordance with government legislation and regulations, port rules and ISS procedures and policies to ensure an effective vessel port call.
Main Responsibilities
Performing vessel operations as directed by port management
Delivering a positive customer experience to both internal and external stakeholders
Ensuring compliance with regulatory and principal requirements
Processing clearances of all vessels
Performing all arrangements regarding crew movements,
medical cases and crew shore passes in coordination with main office and vessel/principal requirements
Establish and maintain relationships with principals, relevant government departments and agencies, local authorities and service providers
Performing accurate and timely database management
Ensuring pre-funding requests are forwarded to the principal prior to vessel arrivals
Providing the port and head office management with update information on local rules and regulations, changes in port charges, and related requirements other requirements
Ensuring all cargoes, including dangerous goods and special cargo, are balanced, reconciled and reported within required timeframes.
Manage supplier invoice processing in conjunction with the shared service team centre.
Develop and maintain relationships with principals, relevant government departments and agencies, local authorities and service providers.