Specsavers was officially named one of Australia’s Best Workplaces for 2023 and 2024, taking out the top spot within the retail sector and ranking as 6th in the Top 10 Best Workplace in Australia by Great Place to Work.
Want to work for a multi award winning retailer? Then look no further! As the fastest growing optical retail group in the world, Specsavers strive to be the best professional healthcare provider in Australia and New Zealand. We pride ourselves on our culture and people by providing a fun and supportive working environment.
Benefits and Perks
Specsavers employees are entitled to a number of amazing benefits
- Two free pairs - Stay on trend with two free pairs of glasses per year
- Specsavers Perks -Who doesn't love a discount? Specsavers Perks offers just that at over 300 well known retailers
- Friends + Family Discount - Share the love with two 30% discount vouchers per year for your friends and family
- Staff referral incentives
- Employee Assistance Program - Health & wellbeing support for you and your family
- Career Development and Advancement opportunities - Want to take the next step and kick start a new career? You've come to the right place
What we are looking for:
- A passion for providing the highest customer service and aftercare
- Ability to build rapport & adopt high level interpersonal skills with customers
- Robust computer literacy and phone skills
- Good standard of personal presentation
- Initiative, punctuality and reliability a must
- An interest in Optical Retail and Audiology
- Able to work cohesively and productively within a team
- Flexible to work retail hours which will include late nights and weekends
Role Description
- Providing a high-level customer service on the retail floor, and assisting with frames styling
- Discussing in-depth product information
- Taking phone call and scheduling appointments
- Adjusting and fitting customers frames - ensuring our product exceeds their expectations
- Conducting pre-health screening for patients and liaising with our optometry team
- Merchandising the store and maintaining retail standards
Skills and Experience
The successful candidate will have a rewarding career with Specsavers and exhibits the following qualities:
- Enthusiasm: Passionate about creating meaningful connections and supporting the wider community through eye care
- Communication Skills: Excellent verbal skills with strong attention to detail
- Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
- Practical Abilities: Previous retail/customer service experience is required. Optical experience will be highly desired, however full optics training will be provided!
We are well-known for valuing our people and offer not only competitive reward and benefits but also ongoing development and training.