Security Technician/ Electrical Technician/ Tech Support

ENERGY EFFICIENT AUSTRALIA PTY LTD – Rouse Hill NSW

ENERGY EFFICIENT AUSTRALIA PTY LTD -Sydney

Salary $80000to $95000plus superannuatio

ENERGY PRODUCTIVE AUSTRALIA PTY LTD is seeking a skilled and motivated Security Technician/ Electrical Technician/ Tech Support to join our growing team. We specialise in the installation and maintenance of smart home technologies, home automation systems, audio-visual solutions, security systems, and other low-voltage electronic systems for residential and commercial clients.

This is a full-time position offering the opportunity to work with innovative technology in a supportive and professional environment.

Key Responsibilities

Inspect, test, adjust, and repair electronic, electrical (up to 24V), and mechanical instruments in accordance with established procedures.

Install electronic equipment and systems, including audio and visual equipment, home entertainment systems, computers, and electronic security systems.

Perform routine and preventative maintenance to ensure the reliability and optimal performance of electronic equipment and systems.

Diagnose faults in electronic machines, instruments, and control systems through systematic testing and inspection.

Maintain electronic machines, instruments, and equipment to ensure compliance with operational and safety standards.

Provide clients and team members with guidance on the correct operation of electronic systems to minimise faults and extend equipment lifespan.

Install electronic instruments and control systems in accordance with technical specifications, manufacturer guidelines, and applicable regulatory requirements.

Safely operate hand tools, power tools,



and electronic testing equipment when installing, servicing, and repairing electronic systems.

Read and interpret low-voltage electrical codes, technical manuals, schematic diagrams, blueprints, and other technical documentation.

Investigate and resolve equipment irregularities, installation issues, procedural deviations, and system faults to ensure efficient operation.

Security Technician

Install, program, and commission CCTV, Access Control, Intrusion Alarm, and Intercom systems.

Perform scheduled maintenance, diagnostics, and emergency fault rectification across client sites.

Work with IP-based security network architectures, cloud-managed platforms, and software integrations.

Act as a technical point of contact on-site, providing clear communication and technical guidance to clients.

Complete accurate service reports, job signoffs, and site handovers digitally.

Demonstrated ability to thrive in a fast‑paced environment, effectively prioritise tasks and executing defined deadlines.

Travel across the Sydney Metro Area to deliver responsive Service and Project Support.

High level of attention to detail with a strong focus on accuracy, compliance and quality assurance.

Build trusted customer relationships and support continuous customer satisfaction.





Stay updated on the latest security technologies and industry trends.

Provide technical support to customers via phone, email, remote access, or onsite visits.

Diagnose and troubleshoot hardware, software, network, and system issues.

Install, configure, test, and maintain computer systems, peripheral devices, and software applications.

Set up user accounts, email systems, printers, and network-connected devices.

Respond to support requests and resolve technical issues within agreed service timeframes.

Escalate complex technical problems to senior engineers or vendors when required.

Perform routine system maintenance, software updates, backups, and security checks.

Monitor system performance and identify opportunities to improve reliability and efficiency.

Document support activities, solutions, and system changes using the company's ticketing system.

Assist with the installation and configuration of networking equipment, including routers, switches, and wireless access points.

Provide user training and guidance on the correct use of hardware, software, and IT systems.

Maintain IT inventory, including computers, monitors, accessories, software licences, and network equipment.

Requirements

Experience in the installation, maintenance, and repair of electronic equipment and low-voltage systems.

Ability to interpret technical drawings, wiring diagrams, and electronic schematics.

Strong fault-finding and problem-solving skills.

Excellent communication and customer service skills.

Ability to work independently and as part of a team.

Australian Citizens and Permanent Residents of Australia will be preferred.

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📌 Security Technician/ Electrical Technician/ Tech Support (New South Wales)
🏢 ENERGY EFFICIENT AUSTRALIA
📍 New South Wales