Auto & General in North Lakes, QLD is seeking a Recoveries & Settlements Knowledge Writer to drive operational excellence by improving motor claims procedures across the team. You will collaborate with consultants, leaders and managers, and other stakeholders to ensure explicit, user friendly workflows that align with design principles.
Key duties include knowledge writing and maintenance in HIYA, developing best practices, coordinating knowledge reviews, engaging stakeholders, acting as Change
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📌 Recovery & Settlements Knowledge Architect (North Lakes)
🏢 Auto & General
📍 North Lakes
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