Southern Cross Care NSW & ACT – Casino NSW

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging perks and the support of an experienced leadership team.

Southern Cross Benefits!

Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

Discounted private health insurance

Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

Annual leave loading

Ongoing Training and Development

Linkedin Training - SCC's Senior Leaders and Support Office teamscan access adigital library of over 6000courses

Referral Bonus Program

The Role – Full-time | Based in Ballina (76 hours per fortnight)





This role involves regular travel across Ballina, Tweed Heads, and Casino. Flexibility to work across these locations is essential.

Your role as a Home Care Service Advisor is to deliver client-centered services that promote and encompass an excellent standard of care through assessment, advice, and application across all Southern Cross Care (SCC) Home Support Programs

This role is pivotal in ensuring that clients' physical, clinical, emotional, and spiritual needs are met holistically. Additionally, the role involves maintaining comprehensive client and business documentation, including incidents management, care notes, and plans, to support high-quality care and compliance.

The Home Care Service Advisor will work closely with Home Care Employees, the Quality team, and Allied Health professionals to ensure a coordinated and comprehensive approach to client care. This collaboration is essential for delivering high-quality, holistic care and achieving the best possible outcomes for SCC clients.

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📌 Service Advisor - HC (North) (Lismore)
🏢 Southern Cross Care (NSW & ACT)
📍 Lismore