We are seeking an experienced, professional and highly organised Front Office Coordinator to lead our reception team and oversee the day to day operations of our busy dental practice on a full time basis.
This is an excellent chance for an experienced dental receptionist looking to take the next step in their career. We are looking for someone who is passionate about delivering exceptional patient experiences, enjoys leading by example and thrives in a fast-paced environment.
Please note: This role includes one evening shift per fortnight.
About the Role
Coordinating the daily operations of the front office and ensuring the reception team runs efficiently
Providing outstanding customer service and creating a warm, welcoming experience for every patient
Managing appointment schedules to maximise clinical efficiency
Handling phone enquiries, emails, patient accounts and payments
Processing health fund claims and maintaining accurate patient records
Supporting and mentoring the reception team while fostering a positive team culture
Liaising closely with clinicians to ensure smooth daily operations
Assisting with administrative tasks, recalls and practice systems
Identifying opportunities to improve front office processes and patient experience
About You
Minimum 5 years' experience in dental reception is highly preferred
Previous experience in a senior reception or front office leadership role will be highly regarded
Strong knowledge of dental practice management software and health fund processing
Exceptional communication and interpersonal skills
Highly organised with excellent time management and attention to detail
Confident managing competing priorities in a busy workplace
A proactive problem-solver with a positive, professional attitude
A natural leader who enjoys supporting and motivating others
Reliable, adaptable and committed to providing exceptional patient care
What We Offer
A full time position with long term career opportunities
A supportive, friendly and collaborative team environment
Ongoing professional development and training
A modern, patient focused practice with a strong reputation in the community
The opportunity to play a key role in the continued growth and success of our practice
If you are an experienced dental receptionist ready to step into a leadership role and make a genuine impact, we would love to hear from you.
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📌 Front Office Coordinator (Adelaide)
🏢 @
📍 Adelaide
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