Milnsbridge is a well-established Managed IT Services provider supporting businesses throughout Sydney with IT support, Microsoft 365, cyber security and cloud solutions.

We're looking for an organised and motivated Sales Administrator to join our team in Penrith.

This is a predominantly administration-based role that supports our sales and service teams by preparing quotations, processing software licensing, coordinating renewals, raising purchase orders and invoices, and maintaining accurate customer records.

No previous MSP experience is required. If you have robust administration skills, good attention to detail and an interest in technology, we'll provide training on our systems, Microsoft 365 licensing and supplier platforms.

Responsibilities

- Prepare customer quotations using approved pricing and templates

- Process Microsoft 365 licence requests, including additions, cancellations and changes

- Raise purchase orders and customer invoices

- Process supplier orders through vendor portals

- Prepare and process software, licensing and warranty renewals

- Maintain customer records within our PSA and billing systems

- Update licensing,



contract and configuration information

- Assist with monthly billing and licensing administration

- Process domain registrations and service administration requests

- Provide administrative support to the sales and service teams

About You

- Previous experience in administration or sales support

- Excellent organisational skills and attention to detail

- Strong written and verbal communication skills

- Good Microsoft Office skills

- Ability to manage multiple tasks and changing priorities

- Professional and customer-focused approach

- A willingness to learn new systems and technologies

Desirable

- Experience using CRM, PSA or ERP systems

- Exposure to Microsoft 365

- QuickBooks experience

- Previous experience in an IT or technology business

- Basic understanding of computers and networking

This is an excellent opportunity to join a friendly, supportive team where you'll receive ongoing training and the opportunity to develop a career within the IT industry.

#J-18808-Ljbffr

📌 Sales & Licensing Administrator (Penrith)
🏢 Milnsbridge IT Voice & Data
📍 Penrith