Rochedale Central Dentist is seeking a highly organised and customer-focused Dental Receptionist / Front Office Coordinator to join our friendly team.

If you're passionate about patient care and ready to take on a leadership position, we'd love to hear from you. This role offers the chance for growth and development in a supportive environment.

Experienced clinical staff looking to transition into a front office coordinator role are also encouraged to apply!

What We're Looking For:

We're seeking an experienced, enthusiastic, and customer-centric Dental Receptionist/Front Office Coordinator to join us on a full-time, part-time, or casual basis with an immediate start.

Our Ideal Candidate:

- Dependable and driven, bringing a positive outlook to the team
- Approachable and compassionate, with a true commitment to patient care
- Detail-oriented, with excellent organisational and appointment management skills
- Experience with EXACT software is an advantage
- Availability to work flexible hours between 8:30 am and 6:30 pm, Monday to Friday, including some Saturdays
- Exceptional customer service and phone skills
- Ability to build rapport with patients and their families
- Proficient in prioritising tasks and managing multiple responsibilities in a fast-paced environment
- Access to your own transport
- Willingness to work after hours and potentially on weekends
- A minimum of 12 months of experience in a senior dental or management role is preferred. However, we also encourage applicants who are ready to take the next step in their career to apply

What We Offer:

- Competitive remuneration based on experience
- Modern,



fully digital practice with advanced technology
- Exposure to a wide range of treatments including Cosmetic Dentistry, Invisalign, Dental Implants and General Dentistry
- Ongoing training, mentoring and career development
- Supportive, friendly and professional team setting
- Opportunity to grow into a leadership role
- Free onsite parking
- A long-term career opportunity with a growing practice that genuinely values its team

Tasks and Responsibilities:

- Deliver exceptional customer service at the front desk
- Manage the appointment book efficiently to maximise productivity
- Welcome and assist patients throughout their visit
- Answer telephone enquiries and manage patient communications
- Process payments using HICAPS, Medicare and private health funds
- Provide chairside assistance when required
- Support the clinical team by preparing treatment rooms and equipment when required
- Perform instrument reprocessing and sterilisation in accordance with infection control standards
- Maintain stock levels and order dental supplies, equipment and stationery
- Liaise effectively with dentists, patients and the wider team
- Assist with equipment maintenance and practice organisation
- Perform general cleaning and housekeeping duties as required
- Support the smooth day-to-day operation of the practice

This role is ideal for someone who is passionate about patient care, enjoys working in a fast-paced environment and is looking for a long-term career within a modern and supportive dental practice.

Please note only suitable candidates will be contacted.

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📌 Dental Receptionist / Front Office Coordinator (Queensland)
🏢 Rochedale Central Dentist
📍 Queensland