Hornsby BMW has been named Metro and National Dealer of the Year for several years, and we didn't get there by running a transactional showroom. We got there by building a culture around genuine hospitality — not scripted service, actual care for the people who visit our showroom.
If you've read Unreasonable Hospitality by Will Guidara, you already know the mindset. If you haven't, we'll hand you a copy on day one, because it's how we run every aspect of our business.
Our business thrives on our three core principles of Luxury, Experience & Retention, that define our culture and success. We're committed to showcasing these pillars in your journey with us. Joining our team means embracing a 'we're in this together' ethos, where success and growth are not just encouraged but celebrated. We foster a tight-knit community that learns and triumphs together, dedicated to delivering the ultimate BMW experience.
About the role:
We are looking for someone who drives and delivers results. Has a track record that is supportive of volume, profitability and outstanding guest experience. A high-achieving Sales LEADER, to help train, develop and coach a winning team to even greater success. You will be process-driven and understand the importance of adherence to Standard Operating Procedures.
Extensive sales experience within the automotive industry is a must as is the desire to build on a high-performing team culture and steer them to achieving the BMW dealer trophy.The successful applicant will need prior leadership experience in the automotive industry and demonstrate a professional approach and the ability to interact positively with our entire business and guests.
Naturally, you embody and champion the following attributes, recognising their significance in a business like ours:
Cultivating and nurturing guest relationships
Delivering exceptional guest service, consistently attentive, adaptable, and patient
Transparency in all interactions, representing the brand with utmost pride
A skilled demeanour coupled with driven and self-motivated energy
Outstanding interpersonal and presentation abilities
An understanding of leadership with the ability to coach, manage and hold your team members to account
Meticulous attention to detail and possess a procedure driven approach
Possession of a valid Australian driver's license
Unrestricted work eligibility in Australia
We're not just seeking someone content with the status quo. We want a trailblazer, someone passionate about innovating and pushing possibilities around Hospitality
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📌 BMW New Vehicle Sales Manager (Hornsby)
🏢 Hornsby BMW
📍 Hornsby
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