Join us at StoreLocal Mt Gravatt, QLD as a full-time Store Manager. In this highly engaging role, you will be responsible for providing exceptional customer service and expert advice to help our clients find the perfect storage solutions for their needs.
What you'll be doing
Assist customers in person, over the phone and via digital channels to understand their storage requirements and recommend tailored solutions
Demonstrate and explain the features and benefits of our storage units and accessories to customers
Process bookings, rentals, and sales transactions accurately and efficiently
Maintain the cleanliness and organisation of the storage facility to provide a welcoming environment
Contribute to continuous improvement by providing feedback and ideas to enhance the customer experience
What we're looking for
Previous experience in a customer service or sales-focused role, ideally within the retail or storage industry
Minimum 1-2 years of customer service or sales experience
Solid communication and interpersonal skills with the ability to listen, empathise and provide exceptional service
Excellent problem-solving and decision-making skills to handle customer queries and concerns effectively
Basic numeracy skills and attention to detail to accurately process transactions and maintain records
Flexible and adaptable to work in a fast-paced, dynamic environment
Australian work rights required for this position
Store management experience required for this Store Manager role
What we offer
At StoreLocal, we are committed to providing our employees with a supportive and rewarding work environment. As a Store Manager, you will have the opportunity to develop your skills and advance your career through our comprehensive training and development programmes. We also offer a competitive salary, generous staff discounts, and a range of health and wellbeing initiatives to support your overall work-life balance.
About us
StoreLocal is a leading provider of self-storage solutions in Australia, with a growing network of convenient locations across the country. Our mission is to make storage easy and accessible for our customers, helping them to declutter, organise and protect their belongings. We are committed to delivering exceptional customer service and continuously improving our offering to meet the evolving needs of our communities.
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📌 Store Manager Mt Gravatt (Brisbane)
🏢 StoreLocal
📍 Brisbane
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