Medical receptionist needed for a specialist practice

Our specialist obstetrics and gynaecology practice committed to delivering exceptional patient care in a professional and supportive healthcare environment. We pride ourselves on maintaining high standards of clinical excellence whilst ensuring every patient receives compassionate, individualised attention. Our team is dedicated to providing comprehensive reproductive health services to women in the Western Sydney region.

About the role

We are seeking a Medical Receptionist to join our specialist practice in Westmead, NSW on a part-time basis. This is a key position at the front line of our practice, where you will be the first point of contact for patients and play a vital role in ensuring smooth day-to-day operations. You will contribute to creating a welcoming, professional environment whilst managing administrative tasks that support both our clinical and business operations. This role is essential to the success of our practice and directly impacts patient satisfaction and experience.

Key responsibilities

- Greeting patients with a warm, professional manner and ensuring they feel welcome and comfortable
- Managing patient appointments, including scheduling, confirming and rescheduling consultations efficiently
- Processing patient registrations and maintaining accurate patient records and documentation
- Handling telephone enquiries professionally and directing calls to appropriate staff members
- Processing payments and managing billing procedures in accordance with practice protocols
- Coordinating with clinical staff to ensure patient flow is managed smoothly throughout the practice
- Maintaining confidentiality and adhering to privacy and health information regulations
- Managing reception area organisation,



tidiness and ensuring adequate supplies are maintained
- Providing administrative support to practitioners and other team members as required
- Processing referrals and pathology requests where applicable
- Basic housekeeping and getting coffeee and lunch for the doctor if the doctor is busy
- Keeping the place immaculate and professional after the use

What we're looking for

- Previous experience working as a medical receptionist or in a similar healthcare administrative role, ideally within a specialist medical practice
- Strong administrative and organisational skills with the ability to manage multiple tasks simultaneously
- Excellent patient interaction, communication skills, both written and verbal, with a professional and courteous manner
- Proficiency with computer systems and medical practice management software (training can be provided)
- Ability to handle sensitive patient information with discretion and maintain confidentiality
- Knowledge of medical terminology and understanding of HIPAA and privacy regulations
- Excellent customer service skills and empathy when dealing with patients
- Reliability, punctuality and a professional approach to work
- Flexibility and willingness to support the team during busy periods
- A current Working With Children Check (or willingness to obtain one) is mandatory
- A police clerance check is mandatory

What we offer

- Part-time hours that offer flexibility and work-life balance
- A supportive, collaborative team environment with a robust focus on professional development
- Opportunity to work within a specialist medical practice with exposure to women's healthcare
- Competitive remuneration in line with industry standards
- A welcoming workplace culture that values respect, professionalism and mutual support
- Training and support to ensure you succeed in your role

#J-18808-Ljbffr

📌 Medical receptionist needed for a specialist practice (Parramatta)
🏢 Anaryn Obgyn
📍 Parramatta