1mo ago , from Express Employment Professionals Canberra ACT North
We are seeking a professional, organised and highly accurate Administration Officer to join a friendly and collaborative team.
Previous medical administration experience with strong administration skills, exceptional typing ability, accuracy, dictaphone and the capacity to learn quickly.
Hours of Work
- 20-25 hours per week +
About the Role
This is a varied administration and reception position where no two days are the same. You will be an important part of a small professional team, assisting with patient enquiries, appointment coordination, medical administration and day-to-day office operations.
Key Responsibilities
Greeting patients and providing skilled front desk reception services
Answering telephone enquiries and managing incoming emails
Scheduling appointments and coordinating surgery bookings
Managing electronic and paper-based patient records
Processing invoices, receipting and EFTPOS transactions
Typing correspondence, letters and operational reports from Dictaphone recordings
Liaising with hospitals, operating theatres, medical professionals and insurers
Scanning, filing and general administrative support
End-of-day reconciliation and office administration duties
Key Requirements
Proven administration, reception or office support experience
Fast and accurate typing skills
Excellent spelling, grammar and written communication skills
Strong attention to detail and commitment to accuracy
Demonstrated ability to multitask and manage competing priorities
Strong computer literacy and confidence learning new systems
Professional presentation and exceptional customer service skills
Ability to work independently and use initiative
Previous medical administration experience will be highly regarded
Current Police Check or willingness to obtain one
Full Australian working rights
What's on Offer?
Genuine opportunity
Work alongside a highly regarded orthopaedic specialist and supportive team
Friendly, professional and collaborative workplace culture
Ongoing training and support
Free parking provided
If you are a polished administrator who thrives in a professional environment, enjoys working with people and takes pride in delivering exceptional service, we would love to hear from you.