Navitas is a leading global education provider working in the University Partnerships Australasia division. The Training & Enablement Officer will design and deliver training, onboarding, scripting, and quality frameworks to launch and continuously improve the UPA contact centre for domestic student recruitment across Navitas’ Australian pathway colleges and campuses.
The role reports to the UPA Contact Centre Manager and focuses on content creation, product knowledge, and coaching tools to
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📌 Contact Center Training & Enablement Lead (Brisbane)
🏢 Navitas
📍 Brisbane
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