Lead the day-to-day operations of a energetic sport and recreation centre that supports participation in sport and active recreation across NSW.

Salary ranges from $133,348 to $146,945 + super & leave loading.

Based at Sydney Academy of Sport and Recreation

About the role

As the Centre Operations Manager, you will lead the day-to-day operations of a dynamic sport and recreation centre, ensuring the delivery of exceptional customer experiences, safe operations, and high-quality programs and services. You will play a key leadership role in driving operational excellence, managing resources and service providers, and fostering a high-performing team culture that supports participation in sport and active recreation across NSW.

Responsibilities

- Lead the operational delivery of centre programs and services, ensuring a safe, efficient and customer-focused culture that meets organisational objectives.
- Manage, resource planning, budgets, and workforce and contractor performance to deliver sustainable services to customers.
- Build strong partnerships with local community stakeholders, customers and internal stakeholders to drive continuous improvement in the operation of the Centre and enhance customer experience.

About you

You are a customer-centric leader with experience managing complex operational environments and leading diverse teams. You thrive in fast-paced settings, balancing competing priorities while maintaining a strong focus on service excellence, safety, collaboration and continuous improvement. Commercially astute and solutions-focused, you build strong stakeholder relationships and inspire teams to deliver outstanding outcomes.

- Demonstrated experience leading teams within a customer service environment.
- Proven ability to lead high-quality customer service across diverse customer groups.
- Strong operational, financial and resource management capability, including experience managing budgets and service delivery outcomes.




- Current Class C Driver Licence.
- Ability to obtain and maintain a Working with Children Check clearance.
- Availability to participate in an on-call roster outside normal working hours.

For more information read the full Role Description: Role Description - Centre Operations Manager.docx

About us

The Office of Sport is a unique workplace, where no two days are the same! We work tirelessly and with passion to deliver on our purpose of "Everyone Plays Here" - improving the lives of people across NSW through sport and active recreation.

By providing leadership, policies, programs, funding and infrastructure, our work makes a difference - improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and cutting-edge, brought together by a common goal of ensuring sport and active recreation is a place for all people in NSW.

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements.

- salary packaging
- access to the Fitness Passport
- the Employee Assistance Program
- free onsite parking

Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

Applications close: 11:55pm 12th August 2026

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📌 Centre Operations Manager (Surry Hills)
🏢 Office of Sport NSW
📍 Surry Hills