Impactful Customer Service Specialist (Hybrid) (City of Sydney)

Impactful Customer Service Specialist (Hybrid) (City of Sydney)

05 Aug
|
Australian Financial Complaints Authority
|
City of Sydney

05 Aug

Australian Financial Complaints Authority

City of Sydney

Australian Financial Complaints Authority (AFCA) is seeking a Customer Service Officer to provide top-tier phone-based support to complainants, consumers and AFCA members. The role includes guiding customers through AFCA processes, resolving issues with empathy, and maintaining accurate data across systems.

Hybrid work arrangements are offered, with full time attendance in the office during onboarding. The successful candidate will have strong communication skills and prior experience in

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📌 Impactful Customer Service Specialist (Hybrid) (City of Sydney)
🏢 Australian Financial Complaints Authority
📍 City of Sydney

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