ProMinent is a global manufacturer of chemical dosing and water treatment systems, who manufacture, supply, install and service equipment and systems across Australia. With headquarters located in Germany, The Prominent Group has over 2,000 employees across 60 countries and has been operating in Australia since 1976.

The Role

ProMinent Australia has seen an unprecedented demand for our products and services in recent years, delivering further growth opportunities to our business.

Supporting our NSW Service Team and our strong customer base, the role will assist our business with the following:

- Provide a friendly and helpful first contact for the ProMinent NSW Service Department customers
- Liaising directly with customers to schedule service appointments and keep them regularly updated
- Checking account terms and purchase orders
- Organising new accounts for first time customers
- Liaising directly with Team Leaders and Service Technicians to make sure they have the information required to carry out the customers service requirements
- Keeping track of all Company/Team Leaders and Service Technicians - Insurances, Licences, Certificates, inductions and forwarding to customers on request.
- Monitoring Training expiry dates and organising/Booking, Trainings/Refreshes
- In conjunction with the Team Leaders, driving the system processes for the operation of the NSW Service Department.



Scheduling/Reporting/Invoicing
- In conjunction with the Team Leaders, organising and recording regular Service Team meetings
- Raise stock transfers for Team Leaders and Service Technicians
- Basic Quotations
- Checking Service Reports and processing for invoicing

This opportunity offers great flexibility within a supportive work environment and would suit a team player who can work autonomously.

Attributes

- Excellent verbal and written communication and interpersonal skills
- Trustworthy with impeccable work ethics
- Exceptional attention to detail
- Self-motivated and accountable
- Strong problem solving capabilities and proactive in approach.
- Ability to work under pressure to meet strict reporting deadlines

Experience and Knowledge

At ProMinent, we foster an inclusive, values-led culture that embraces diversity in all forms. Together, our people build a respectful, fair, and flexible workplace that thrives on creating an setting where your hard work and achievements are recognised.

You will have access to a variety of benefits, including:

- Working in a growing organisation within a niche industry
- Attractive remuneration package and eligibility for profit sharing bonus
- Access to our Employee Assistance Program
- Flexible and supportive working environment

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📌 Service Co-ordinator / Administrator (Northern Beaches Council)
🏢 ProMinent Fluid Controls
📍 Northern Beaches Council