Rise Accountants Pty Ltd – Bowen Hills QLD

At Rise Accountants, we believe outstanding client service starts with outstanding people.

We're looking for an experienced, organised and professional Administration Officer/Receptionist to join our growing team in Bowen Hills.

you'll greet visitors, answer incoming phone calls, respond to emails and help ensure every client has a positive experience from the moment they contact us. You'll also provide administration support within the firm, to help keep the office organised and running smoothly.

This is a fast-paced role where no two days are the same. You'll enjoy working with people, thrive in a busy environment and take satisfaction in keeping everything organised behind the scenes.

If you're someone who enjoys helping others, takes ownership of your work and loves creating a positive first impression, we'd love to hear from you.

We're proud of the positive workplace we've built.

You’ll be joining a supportive, down-to-earth team that enjoys working together and genuinely cares about delivering exceptional service to our clients. We believe people do their best work when they're trusted, respected and given the opportunity to contribute.

A supportive and welcoming team environment

A modern office in Bowen Hills close to public transport and cafes

A varied role with plenty of client interaction

Ongoing training and professional development

Clear systems and well-established processes

Opportunities to take on greater responsibility as you grow

Regular team lunches, celebrations and social events

Working alongside experienced accountants and business advisers

About the role

At Rise Accountants, we believe outstanding client service starts with outstanding people.

We're looking for an experienced, organised and professional Administration Officer/Receptionist to join our growing team in Bowen Hills.

you'll greet visitors, answer incoming phone calls, respond to emails and help ensure every client has a positive experience from the moment they contact us.



You'll also provide administration support within the firm, to help keep the office organised and running smoothly.

This is a fast-paced role where no two days are the same. You'll enjoy working with people, thrive in a busy environment and take satisfaction in keeping everything organised behind the scenes.

If you're someone who enjoys helping others, takes ownership of your work and loves creating a positive first impression, we'd love to hear from you.

Why join us?

We're proud of the positive workplace we've built.

You’ll be joining a supportive, down-to-earth team that enjoys working together and genuinely cares about delivering exceptional service to our clients. We believe people do their best work when they're trusted, respected and given the prospect to contribute.

You’ll enjoy:

- A supportive and welcoming team environment
- A modern office in Bowen Hills close to public transport and cafes
- A wide-ranging role with plenty of client interaction
- Ongoing training and professional development
- Clear systems and well-established processes
- Opportunities to take on greater responsibility as you grow
- Regular team lunches, celebrations and social events
- Working alongside experienced accountants and business advisers

What you'll be doing

Your day will be varied and may include:

- Welcoming clients and visitors while creating a professional first impression
- Answering and directing incoming phone calls
- Managing appointments, meeting room bookings and team calendars
- Responding to client enquiries by phone and email
- Coordinating new client onboarding
- Preparing engagement documentation and client correspondence




- Following up outstanding client information and documentation
- Maintaining accurate client records and filing systems
- Receiving and distributing mail and correspondence
- Supporting accountants with administrative and workflow tasks
- Coordinating client communications throughout various stages of work
- Assisting with office administration and day-to-day operations
- Maintaining a professional, organised reception and office environment

About you

You’ll enjoy this role if you:

- Thrive in a fast-paced environment
- Naturally stay organised and enjoy keeping things running smoothly
- Communicate confidently and professionally with a wide range of people
- Can manage several tasks without becoming flustered
- Take ownership of your work and use initiative
- Are reliable, dependable and detail-focused
- Enjoy helping people and building positive relationships
- Like being part of a collaborative team

Experience we're looking for

We're seeking someone with previous experience in a busy client-facing environment.

You’ll also bring:

- Experience managing a busy phone system and multiple client enquiries
- Strong organisational and time management skills
- Excellent verbal and written communication skills
- Confidence using Microsoft Word, Excel and Outlook
- A positive attitude and genuine commitment to delivering outstanding client service

Success in this role

After your first six months, you’ll be:

- Confidently managing reception and client enquiries
- Coordinating new client onboarding from start to finish
- Building strong relationships with clients
- Helping ensure our office operates efficiently each day
- Contributing ideas to continually improve the client experience

What we offer

- Competitive salary based on experience
- Ongoing training and development
- Opportunities for career progression
- A supportive leadership team
- Modern systems and technology
- A friendly, professional workplace where your contribution is genuinely valued

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📌 Administration Officer/Receptionist (Brisbane)
🏢 Rise Accountants
📍 Brisbane