Full-time | Robina, Gold Coast | Competitive Salary + Performance Incentives

Lead. Systemise. Elevate. Build the Gold Coast's benchmark deli experience.

If you're a Kitchen Manager who loves systems as much as service, who gets fired up seeing COGS on target, rosters tight, and a team running on rhythm rather than chaos, then Joe's Deli wants to talk to you.

We're a growing multi-site food and hospitality business across South East Queensland, and we're investing heavily in systemisation, team development, and operational excellence. We're building a benchmark hospitality business, and the next chapter depends on an exceptional Kitchen Manager who can lead our Robina store.

This is not a “back-on-the-tools-all-day” role. This is a leadership role for someone who can create, manage, and optimise a systems-led kitchen that delivers consistency, profitability, and outstanding guest experiences every day.

WHY THIS ROLE MATTERS

As Kitchen Manager, you're the operational backbone of the Joe's Deli Robina kitchen.

Your job is to lead, coach, manage, and systemise, creating a high-performing environment defined by consistency, accountability, quality, and teamwork.

You're the person who ensures every part of the kitchen — people, product, systems, and performance — runs at a professional, scalable, and financially disciplined standard.

WHAT YOU'LL BE DOING

Strategic Leadership

- Building solid, transparent relationships with ownership and management
- Leading with integrity to ensure 100% compliance with documented systems
- Developing and implementing new systems that lift consistency, quality, and profitability
- Overseeing menu engineering, accurate costings, and recipe documentation
- Driving COGS %, Wage %, and GP % performance across the kitchen
- Coaching the entire kitchen team in the Joe's Deli Operating System
- Ensuring every process is fully documented and continuously improved

Operational & Tactical Execution

- Conducting regular kitchen audits for standards, safety,



and compliance
- Reviewing recipes, prep sheets, ordering systems, and cleaning schedules weekly
- Planning and publishing cost-effective, skill-balanced weekly rosters (via Deputy)
- Planning and documenting seasonal menu changes with tight financial accuracy
- Managing the “Fix-It Loop” to identify and resolve system breakdowns

WHAT WE'RE LOOKING FOR

You're not just a great cook… you're a great operator.

If this sounds like you, you'll thrive here:

Systems-Driven Operator

You believe kitchens succeed through systems, documentation, and discipline — not heroics.

Financially Savvy Leader

You understand the business side: COGS, wages, GP, menu engineering, waste, and ordering. You know that profitability is quality.

Calm, Confident, Capable

You lead with confidence, uphold standards, and model professionalism, even under intense pressure.

Exceptional Communicator

You build strong relationships with ownership, front-of-house, and your team.

Quality-Obsessed

100% consistency, 100% of the time. No shortcuts.

Growth-Oriented

You want to coach people, improve systems, and build a better kitchen every month.

WHAT YOU'LL LOVE ABOUT WORKING WITH US

We set you up for success from day one with structured, systems-led onboarding.

Structured Training & Continuous Upskilling

You'll develop as a leader, a coach, and a systems operator — not just a chef.

Industry-Leading Professional Development

Workshops, coaching, upskilling, and leadership growth opportunities as the business scales.

Competitive Remuneration + Incentives

We reward excellence with competitive pay and performance-based incentives.

A Culture Built on Our Principles

Genuine hospitality. Great service. Great food. A great place to work. Growth. Strong profits. Community.

This is the kind of kitchen where great cooks become exceptional leaders.

READY TO LEAD A HIGH-PERFORMING, SYSTEMS-LED KITCHEN?

If you're a Kitchen Manager who wants to build, lead, innovate, coach, and raise the standard every day, we want to hear from you.

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📌 Kitchen Manager (Queensland)
🏢 Joes Deli Sunshine Plaza
📍 Queensland