At Primo, quality is more than a standard - it’s a promise to our consumers and a foundation of how we operate.

We’re seeking an experienced Quality Coordinator to lead, coach, and inspire a team of Quality Partners within our manufacturing environment at Chullora. This is a hands‑on leadership role where you’ll work closely with Operations to ensure food safety, regulatory compliance, and continuous improvement are embedded into everyday production.

If you thrive in a fast‑paced FMCG environment and are passionate about food safety and coaching teams to perform at their best, this could be your next career move.

Key Responsibilities

- Lead, mentor, and schedule a team of Quality Partners supporting daily production activities
- Oversee routine quality checks, line inspections, environmental monitoring, and product testing
- Ensure compliance with HACCP, GMPs, allergen controls, sanitation standards, and food safety programs
- Coordinate and review QA documentation including batch records, CCP monitoring, deviations, and audit findings
- Lead and support investigations into non‑conformances, quality incidents, and customer complaints using structured root cause analysis
- Drive corrective and preventive actions (CAPA) and monitor effectiveness
- Partner with Operations, Maintenance, Sanitation, Planning, Laboratory, NPD, and R&D; teams to resolve quality issues
- Participate in regulatory, customer,



and third‑party audits and support audit readiness
- Translate quality metrics into meaningful operational and business insights
- Support new product launches, process changes, validations, and continuous improvement initiatives
- Promote and reinforce a strong food safety culture across the site through coaching and consistent standards

About You

- Tertiary qualification in Food Science, Food Technology, or a related discipline
- Minimum 3 years’ experience in a food manufacturing quality role, with leadership or coordination exposure
- Strong working knowledge of HACCP, VACCP/TACCP, GMPs, food regulations, and customer standards
- Confident communicator with the ability to influence, coach, and collaborate across teams
- Highly organised, detail‑oriented, and comfortable prioritising in a fast‑paced environment
- Passionate about continuous improvement, problem‑solving, and safeguarding consumer safety

Why Join Primo

At Primo, we’re committed to creating a workplace where people feel supported, valued, and connected. You’ll also enjoy:

- Discounts on health insurance and leading retail partners
- Exclusive savings at the Primo deli shop
- Free onsite parking for an easy daily commute
- Long‑term career growth and development opportunities within a major FMCG organisation
- A cooperative culture focused on continuous improvement, growth, and operational excellence

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