Join Latitude! A national, growing firm with teams across Sydney (NSW), Melbourne (VIC) and Adelaide & Loxton (SA). We're looking for an experienced Practice Manager to take ownership of the operational engine of our firm from our Sydney Olympic Park office. This is a significant leadership role with broad scope and real responsibility across the whole practice, from systems, risk and compliance to culture, client experience and office management — backed by the executive support you need to succeed.

What You'll Own

- Complaints and customer feedback
- Culture and events
- Client Experience (CX) — client onboarding, offboarding, setups and updates
- Cybersecurity, privacy and AML / CTF
- Document management and record keeping
- Fee increases and scope creep
- IT security, access and devices
- Knowledge base, templates and precedents
- Office management — leases, parking, buildings and kitchens
- Policy ownership and approvals
- Reporting and dashboards
- Risk, insurance and governance
- Software, tech stack, processes and SOPs
- Vendor and supplier management
- Whereabouts, leave and staff onboarding




- Admin Function

What We're Looking For

- 5+ years' experience as an Operations Manager or Practice Manager (preferred)
- Strong operational and people-leadership skills
- Highly organised and systems-minded, comfortable owning processes and SOPs
- Tech-savvy across cloud-based systems and up-to-date tech stacks
- Sound judgement around risk, compliance and governance
- Proactive and hands-on, able to work with autonomy across a broad remit

What We'll Do For You

- Give you genuine ownership and autonomy across the practice
- Back you with executive support and a seat at the leadership table
- Support your professional development and growth
- Provide a values-driven, high-performance team to lead alongside
- Competitive package: $120,000 – $150,000 base + super + bonus
- A significant leadership role with real scope and responsibility
- Be part of a national, growing firm with offices across NSW, VIC and SA

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📌 Practice Manager (Accounting Firm) (Australia)
🏢 Latitude Accountants
📍 Australia