The Housing Connection Limited – Artarmon NSW

Location: Artarmon (and other locations as required)

4 days per week, with Monday and Friday required

Remaining days flexible based on operational demand and 24/7 coverage requirements

Salary: Level 4 SCHADS Award

Lead with Purpose. Empower with Passion. Make a Difference Every Day.

At The Housing Connection (THC), people are at the heart of everything we do. We are a community-driven, registered NDIS provider dedicated to creating valued lives through inclusion and empowerment. Since 1981, we’ve specialised in supporting adults with intellectual and other disabilities to live rewarding, independent lives in the community.

We are seeking a Team Leader to work part-time across drop-in with a focus in Artarmon and two SIL projects, taking on a hands-on leadership role - guiding and supporting a team of Disability Support Workers to deliver exceptional, person-centred care. This is your opportunity to make a real impact by helping individuals achieve their goals and thrive.

At THC, we tailor our services to each person, ensuring outcomes that truly matter. To work with us is to: Have Purpose with Passion | Build Strong Relationships | Hold True Client Advocacy | Be Supported Yet Empowered.

Your Impact:

- Oversee service delivery across drop-in and supported independent living settings, ensuring safe, compliant and person-centred support that meets participant needs, funding requirements and organisational service excellence. With a flexible 24/7 service model and participation in the rotational on-call roster, no two days are the same — ideal for someone who enjoys variety, accountability and meaningful leadership.
- Drivequality:



Implement care plans, risk assessments, BSPs and Behaviour Intervention Strategies; monitor outcomes and compliance.
- Ensurereliability: Manage staffing, rostering, service continuity, service agreements and budgets.
- Leadcommunication & advocacy: Build strong relationships with staff, participants and families and stakeholders, and champion inclusion.
- People leadership: Lead, coach and develop your team; support recruitment, onboarding, performance, recognition and team culture.
- Continuous improvement: Track service delivery and outcomes; uphold WHS; respond to incidents, risks, escalations and feedback.

Your Profile:

- Proven leadership in disability or social services.
- Solid understanding of NDIS, quality, safeguarding and compliance requirements.
- Operational confidence across rostering, staffing, budgets, service agreements and KPIs.
- Experience responding to incidents, risks, escalations and changing service needs.
- Availability to work a minimum of 4 days per week, including Monday and Friday, with flexibility for remaining days
- Excellent communication, judgement and problem-solving abilities.

Why Join THC?

Since 1981, THC has built a community of participants, support workers, families, and friends who know each other and feel like a second family.

We offer:

- A supportive and inclusive workplace
- Opportunities for professional development
- A culture that values purpose, respect, and collaboration
- Access to exclusive perks and discounts with our Rewards & Recognition program
- A chance to make a real difference

To learn more about our community, culture, and employee benefits, visit our website.

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📌 Team Leader - Drop-In (Part-time) (New South Wales)
🏢 The Housing Connection
📍 New South Wales