This role is a key component of the Applications Team in the Information Technology Branch of the National Museum which has the critical function supporting the lifecycle of core business applications.

The Museum is seeking motivated professional with experience in the support of business applications including M365 applications, ERP applications (Finance and HRIMS systems) and Client Relationship Management systems, among others. The role has a significant focus on managing relationships with internal stakeholders and external vendors.

The key duties of the position include:

Key responsibilities for the team include:

- Contribute to the administration and support for the Museum’s core business applications:
- Support for the Museum’s Client Relationship Management system, Tessitura, including configuration and administration responsibilities with consideration of business practices
- Microsoft 365 – Support of an enterprise-wide deployment of the Microsoft 365 environment across the Museum, including, but not limited to, SharePoint, Teams, Microsoft Apps, Exchange and Single Sign On capabilities
- SaaS based business applications, including assisting in the implementation of security features, such as single sign on
- Support in the system administration of the Museum’s Enterprise Resource Planning systems (finance, payroll, rostering, etc)

- Participate in the management of the Museum’s data and its use within business intelligence reports across the Museum.
- Build stakeholder relationships with internal stakeholders and vendors to consult and communicate with for enhancements, upgrades and configuration changes
- Work collaboratively with internal service delivery groups to ensure effective security administration of the core business systems.

Eligibility





To be eligible to apply for this vacancy, applicants must:

- be an Australian citizen
- undergo pre-employment checks, including a police record check
- hold or be eligible to hold a security clearance at the level specified in the position description.

The National Museum of Australia is an equal employment opportunity workplace. Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply for roles at the Museum.

RecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position.

The Museum is committed to ensuring a child-secure and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for, these principles, in theory and practice.

Notes

To apply

Applicants must include a pitch (up to 2 pages) addressing their suitability for the role against the essential and desirable skills, experience and qualifications. Applicants must also provide a resume and contact details for 2 referees.

Applications close 11:59pm, 20 August 2026.

Visit https://www.nma.gov.au/about/employment and apply online.

Reasonable adjustments are available throughout the recruitment process.



If you require, or would like to discuss reasonable adjustments, please contact the Contact Officer for this position.

Getting to know the National Museum of Australia

The National Museum of Australia is recognised at home and around the world as the place where the story of Australia comes alive. The Museum is the only institution equipped to tell the complex and comprehensive story of Australia from 65,000 years ago to the present day. The story of Australia is a remarkable one, from the ancient and enduring histories of the world’s oldest living cultures to the achievements of modern Australia.

It is a story that is ever evolving and growing – and it is a story for a nation and for the world. Our vision and mission

- The Museum inspires, challenges and empowers people to find their voice and place in the world.
- We strive to build a just and equitable society that honours and respects the

First Nations peoples of this continent and all who have come after.

- We collect, document, research and make accessible heritage collections that represent the diversity of experience in Australia.
- We engage with audiences physically and digitally to promote learning, dialogue and debate about our past, present and future.
- We promote collaborative work across the breadth of artistic and creative practice to enhance the cultural life of our nation.
- We value and respect the commitment and contribution of all who participate in and contribute to the Museum’s community.
- The National Museum of Australia brings to life the rich and diverse stories of Australia through compelling objects, ideas and events.

For more information, visit the NMA website.

📌 Applications Officer (Canberra)
🏢 National Museum of Australia
📍 Canberra