This role is ideal for someone who enjoys combining hands-on operational work with meaningful stakeholder engagement and who is confident working across programs to support employment pathways and organisational growth.

HPA Incorporated (HPA) is entering an exciting period of growth and expansion and is seeking a practical, observant, and people-focused person to join our team.

To apply please send your resume and a cover letter (outlining your experience and why you are a strong fit for the role) to *******@hpa.net.au.

Applications close: 21 August 2026.

Previous applicants need not reapply

About the Role

Key Responsibilities

Quality, Compliance & Governance

- Lead the organisation’s Quality Management System aligned to NDIS Practice Standards

- Develop, implement and maintain policies, procedures and governance frameworks

- Manage internal and external audits, compliance registers, and continuous improvement systems

- Oversee incident, complaints, and risk management processes

- Assist with record keeping

Systems & Data (FlowLogic & Compliance Systems)

- Act as System Administrator for FlowLogic and key compliance systems

- Ensure accurate service recording, data integrity, and alignment to NDIS billing requirements

- Identify gaps in service delivery, compliance, or revenue capture and drive improvements

- Oversee the Learning Management System (EtrainU) and organisational training systems

Training, Compliance & Organisational Capability

- Manage the training matrix and compliance registers

- Experience working with a Learning Management System

- Ensure all staff complete mandatory training, policy acknowledgements, and compliance requirements

- Support the organisation to achieve and maintain NDIS compliance and audit readiness

About Our Programs

HPA delivers a diverse range of programs that support people with disability to build independence, life skills, and employment pathways, including:





- PEG Day Program – A structured and engaging day program focused on building life skills and confidence through activities, community participation, and outings

- Supported Employment options

Ausdesigns – Secure document shredding, promotional items, corporate wear, merchandise production, and sewing

Kokoda Industries – Commercial woodwork and steel Workshop, pallets, pegs and labouring services

Breaking Ground – Gardening and small maintenance work

Darwin Accommodation & Support Services (DAS) – providing individualised supports for SIL, accommodation, daily living skills, community access, and skill development

About You

To be successful in this role, you will ideally have:

You are a strong, systems-focused leader who understands how people, compliance, and operations connect to drive organisational performance.

You bring:

- Demonstrated experience in Quality & Compliance, ideally within NDIS or community services

- Proven ability to lead and support managers and teams to achieve high performance

- Experience managing IT systems (e.g. FlowLogic, Training systems, LMS platforms) as a system administrator

- Strong understanding of NDIS Practice Standards, audits, and compliance frameworks

- Experience developing policies, procedures, and governance systems

- Ability to analyse data, identify risks, and drive continuous improvement

Essential Requirements

- Relevant Experience in Compliance, NDIS Quality Standards or similar, WHS, or related field

- Current Ochre Card (Working with Children)

- National Police Clearance

- NDIS Worker Screening Clearance

- NDIS Worker Orientation Certificate

- NT Driver’s Licence

Why Join HPA?

- Be part of a growing organisation with a explicit vision and strong leadership

- Play a key role in shaping systems, workforce and compliance frameworks

- Work in a role that combines strategy, leadership, and operational impact

- Access salary packaging benefits to increase your take-home pay

- Make a real difference in the lives of people with disability

Previous applicants need not reapply

📌 Quality & Compliance Manager (Darwin)
🏢 Helping People Achieve
📍 Darwin