Interim AI RUN Lead: Service Delivery & Incident Mgmt (Hybrid AU) (Melbourne)

Interim AI RUN Lead: Service Delivery & Incident Mgmt (Hybrid AU) (Melbourne)

05 Aug
|
Future Secure AI
|
Melbourne

05 Aug

Future Secure AI

Melbourne

Future Secure AI in Australia is hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead the interim AICW production support function. You will own the service quality, ITIL-aligned operating model, and act as Major Incident Manager for P1s in a remote-hybrid setup.

Reporting to the Global Technical Lead, you will lead two AICW Support Engineers and one DevOps/Infrastructure Engineer, shaping observability, runbooks, and the transition into RUN while ensuring SLA delivery and

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📌 Interim AI RUN Lead: Service Delivery & Incident Mgmt (Hybrid AU) (Melbourne)
🏢 Future Secure AI
📍 Melbourne

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