The Technical Services Engineer (MECM) is responsible for the administration and day‑to‑day support of Microsoft Endpoint Configuration Manager within a Defence ICT environment. Working as part of the Platform Enablement team, the successful candidate will contribute to endpoint management operations, support service delivery, and develop their technical capability in a structured and secure setting. The role works collaboratively with senior engineers, leveraging guidance and mentorship to build technical knowledge and resolve complex issues.
Key Responsibilities
- Administer and support MECM/SCCM infrastructure in an enterprise Defence workplace
- Assist in the build and support of Operating System Deployment (OSD) task sequences, including troubleshooting deployments across high‑latency and satellite‑connected sites
- Manage software packaging, deployment, and patch compliance through SUP/WSUS integration
- Monitor and remediate client health, maintaining endpoint compliance across a distributed environment
- Assist with boundary and boundary group management under direction from senior engineers
- Work collaboratively with senior engineers, leveraging guidance and mentorship to build technical capability and resolve complex issues
- Escalate complex technical issues to Level 3 engineers where required
- Contribute to documentation including runbooks, standard operating procedures,
and change records
- Participate in change management processes in accordance with Defence ICT standards
Skills And Experience
- MECM/SCCM administration
- Windows Server (2016/2019/2022) and Active Directory
- PowerShell scripting for automation and reporting
- WSUS management and software update compliance
- PKI and certificate management in the context of MECM (HTTPS mode, CMG)
- SQL Server fundamentals (SSRS reporting, ad‑hoc ConfigMgr DB queries)
- Networking fundamentals (DHCP, DNS, boundary management)
- Experience working in a Defence or high‑security ICT environment
- ITIL Foundation certification
- Must hold or be eligible for an Australian Government security clearance (NV2 minimum)
Commitment to Diversity, Equity and Inclusion
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.
Security Clearance Requirements
Candidates must be Australian citizens and hold an Australian Federal Government security clearance (NV2 minimum). The role may involve access to controlled technology, subject to ITAR and Export Administration Regulations.