Join our passionate team at Petstock Rouse Hill – Full Time – where we are inspired by pets and animals to be better people both in our careers and everyday life, making an impact for Pets, People and the Planet.

Responsibilities

- Provide exceptional customer service, creating memorable and meaningful interactions with customers.
- Complete meaningful sales transactions, aiming to meet set store sales goals.
- Maintain a consistently high standard of store presentation, ensuring new stock is promptly and accurately displayed and replenished.
- Demonstrate initiative by keeping knowledge up to date on pet care, products and services.
- Contribute to a fun, supportive in‑store culture where the team loves coming to work each day.
- Maintain a solid safety mindset and commit to creating a culture of safety within the team.

Qualifications

- Passion for animals and a desire to provide the best customer service.
- Experience in a similar retail environment.
- Demonstrated drive to achieve and exceed sales targets.
- Strong interpersonal skills, with the ability to build relationships and rapport with customers and the team.




- Physically fit, with the ability to lift products up to 20kg.
- Flexibility and willingness to work weekends and public holidays.

Benefits

- Free access to mental health, financial and wellbeing support services through our Sonder service.
- Health and wellness services available at a great corporate discount.
- Exclusive access to Workplace Banking.

Culture and Values

At Petstock, we are built on family values and a genuine passion for pets and people. We operate with heart, inclusivity and an unwavering inspiration for pets, people and the planet. We believe that by living by this truth together, we can create a culture where hard work, fun, laughter and happiness are the norm. We are committed to supporting the communities we serve, hiring diverse candidates, and ensuring everyone can proudly be themselves.

Legal Disclosure

Petstock is an equal opportunity employer and encourages applications from individuals of diverse backgrounds.

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📌 Retail Sales Assistant | Rouse Hill (City of Sydney)
🏢 Petstock Group
📍 City of Sydney