Job Summary

As a Retail Customer Service & Sales Consultant, you will support customers on the shop floor with product selection, service activation and basic troubleshooting. You will deliver excellent customer experiences, communicate in line with Telstra retail standards, and contribute to store performance.

Key Responsibilities

- Assist customers in finding the right products and services to meet their needs.
- Act as a tech expert, staying up‑to‑date with latest gadgets and services, and offering informed guidance.
- Achieve and exceed sales targets and KPI goals through consultative selling.
- Collaborate with the team to create a welcoming environment and support store goals.

Qualifications / Skills

- Excellent communication and interpersonal skills.
- Solution‑oriented approach, able to think on the feet and tailor solutions.
- Motivation to meet and exceed sales targets and KPIs.




- Passion for learning, resilience, and positivity.
- Previous customer‑facing experience is a plus but not required.

Compensation & Advantages

- Hourly rate: $33.33 per hour (additional penalty rates: 25% after 6PM weekdays, 25% Saturday, 100% Sunday, 150% public holidays).
- 12% superannuation contribution.
- Paid parental leave: 16 weeks.
- Additional paid leave options (up to 4 weeks for extra leave).
- Generous discounts on Telstra services and partner offers.

Legal Notice

We welcome applications from people of all backgrounds, abilities and experiences and are committed to an inclusive workplace where everyone is respected and valued.

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📌 Part Time Customer Service & Sales Consultant MARYBOROUGH (Australia)
🏢 Telstra Corporation
📍 Australia