About Digital Armour

We're Digital Armour, a multi-award-winning Australian technology leader transforming businesses through AI consulting, business applications, and managed services. We partner with Microsoft, Telstra, Cisco, and Sophos to deliver cutting‑edge solutions.

At Digital Armour , we’re not your average MS. We’re building digital teammates, deploying AI copilots, and helping organisations transform how they work - from councils and manufacturers to not‑for‑profits making real community impact.

The Role

Now, we’re looking for a Level 2 Engineer who’s ready to go beyond break/fix - and become part of the next generation of intelligent, cyber‑resilient service delivery.

What You’ll Do

- Deliver exceptional remote and onsite support that goes beyond “fixing” - proactively optimising client environments.
- Solve complex technical challenges across M365, networking, and infrastructure.
- Support and mentor Level 1 engineers while leading proactive problem prevention.
- Work on cyber and infrastructure projects that transform how clients operate.
- Deliver security‑first managed services using advanced monitoring and automation tools.
- Be the go‑to technical expert that clients trust,



and teammates learn from.
- Keep every client interaction fast, professional, and human‑centred - because people are at the heart of everything we do.

Why You’ll Love It Here

- Competitive salary + performance incentives
- Funded training and certification roadmap (Microsoft, AI, Cyber, Leadership)
- Clear growth pathways: from L2 → L3 → Specialist or Project Engineer - your next step is clear.
- A culture where learning, laughter, and innovation are celebrated
- Work that matters - supporting mid‑market and enterprise clients creating real community impact
- Cyber Leadership: Work with advanced security stacks and zero‑trust frameworks.
- Culture That Cares: We celebrate wins, fund your certifications, and back your career ambitions.

You’re perfect for this if…

You’re curious, team-oriented, and want to do meaningful work that blends tech, people, and purpose.

Apply today and help shape the future of managed services - powered by AI, built on integrity, and driven by impact.

Digital Armour is an equal opportunity employer committed to diversity and inclusion.

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📌 Level 2 Service Desk Engineer (North Sydney Council)
🏢 Digital Armour
📍 North Sydney Council