Manager Application Support and Maintenance

Agency: Local Government, Industry Reg and Safety, Dept of – East Perth WA

Hybrid

Posted 15h ago from Western Australia Government

(MP )

Permanent Appointment

Lead the heartbeat of our digital services

We’re looking for a Manager – Applications Support & Maintenance to take ownership of a critical, high-impact environment – ensuring our application landscape is stable, secure, and continuously improving to meet the needs of a future-ready department. This isn’t just about running support. It’s about owning outcomes, improving services, and leading a team that sits at the centre of business operations.

Would you like to work in a genuinely exciting, flexible and friendly work environment? We offer a range of benefits, including flexible working hours and working at home, to help support you and get the best results possible for our community.

We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.

At LGIRS, our values define who we are, how we work, and what we stand for. Our values are captured in the acronym CARE – Collaboration, Accountability, Respect, and Excellence.

The role

As the Manager Application Support and Maintenance, you will lead a high-performing team delivering reliable, customer-focused application support and managing production environments. You will oversee day-to-day incident management, support project handovers, and collaborate with stakeholders to maintain effective service delivery.

Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements,



leadership capabilities and pre-employment checks which will be assessed as part of the selection process.

While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full time or part-time) within the department for the next 12 months, from the date that the recruitment breach period has been finalised.

To be eligible for a permanent appointment, applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application. Applicants with a valid visa to work and live in Australia for a specific duration may be assessed and considered suitable for similar fixed term vacancies that arise.

To work for LGIRS, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, LGIRS will coordinate and pay for your NCCHC as part of your pre-employment checks.

Further information: Please contact Mel Trifiletti, General Manager, Solutions and Architecture on or via email.

How to apply

We ask you to provide: a detailed resume outlining your key achievements, work history, education and professional development and a covering letter of no more than two (2) pages, addressing the following role specific requirements and expected leadership behaviours:

- High level of knowledge and experience in the alignment of applications support and maintenance functions to organisational needs.
- High level of knowledge and experience in implementing appropriate governance frameworks and operational processes for support operations.




- Deliver on High Leverage Areas – identify and understand the competing priorities of your work area, prioritising essential tasks and making adjustments as appropriate.

Shortlisted applicants will have their skills and experience assessed in further stages of the recruitment process. The complete list of role specific requirements and expected leadership behaviours can be found in the attached Job Description Form.

Supporting diversity and inclusion

The department is committed to building and maintaining an inclusive and supportive workplace. When we embrace different perspectives and give everyone the chance, we can think in new, creative ways: Our department is an equal opportunity employer, supported by the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people of diverse sexualities and youth.

We are proud to be recognised as an Inclusive Employer for by Diversity Council Australia. Learn more about our commitment to diversity and inclusion.

Accessibility

We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us:

- SMS relay – ***

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format, please contact us.

CLOSING DATE

4.00 pm on Tuesday, 07 July 2026 (WST)

Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted. It is your responsibility to ensure your application is submitted on time.

We look forward to receiving your application and considering you for this exciting opportunity to join our team.

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📌 Manager Application Support and Maintenance (Perth)
🏢 Agency Local Government, Industry Reg and Safety, Dept of
📍 Perth