We are seeking an experienced Client Development Partner to join our team. Are you an experienced Relationship Manager, adept at driving growth and managing ongoing commercial relationships in the SaaS/Legal industry? If so, we have an exciting opportunity for you!
This role is part of a global initiative creating ‘white glove’ post-sale roles that go into top accounts to work lawyer-to-lawyer and drive use and adoption of LexisNexis Protégé and workflow solutions.
You will engage directly with lawyers, heads of department and practice area heads (rather than knowledge managers) to secure support and endorsement for Protégé adoption.
This is a permanent full-time role based either in Sydney or Melbourne with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
- Drive adoption of Protégé in top accounts by working lawyer-to-lawyer with senior legal stakeholders.
- Build trusted relationships with practice leaders and translate workflow priorities into practical AI-enabled solutions.
- Deliver high-impact demos/presentations that show how Protégé improves legal work and outcomes.
- Partner with Relationship Managers/Directors to research prospects and execute pursuit strategies that build senior‑level relationships and create new business opportunities (pre‑sales activities).
- Capture customer insights in CRM and feed learnings back to the business to shape engagement and recommendations.
Requirements
- Legally trained professional (lawyer background is required).
- 5 years’ experience as a practicing lawyer is preferred, with pre‑sales and post‑sales background.
- Preferred: experience from large law firms or in‑house corporate legal; beneficial exposure to AI and cyber security practice areas.
- Executive presence; able to engage partners / firm leadership and deliver persuasive presentations/demos.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.
Working for you
- Discounted health plan rate and optical assistance
- Life assurance and income protection
- Option to buy additional annual leave days
- Flexible working arrangements
- Benefits for you and your family
- Access to learning and development resources
- Retail discounts and cashback offers
- Global discounts and free wellbeing & learning classes
- Electric Vehicle Novated Leasing
Ready to Apply?
If you’re a legally trained qualified looking to apply your experience in a corporate environment while helping drive AI‑enabled workflow adoption, we’d love to hear from you.