$60,000 - $75,000 for 38 hr week. All extra hours paid
Qualifications
Degree advanced Diploma or Diploma in hospitality or management or both. Qualifications will be looked at alongside experience.
Employment Experience
2 years with qualifications
3 Years without qualifications
Essential Skills
The candidate filling the position will be expected to have the following skills:
We are looking for a motivated person to treat their cafe as their own. You hire your own staff, 4 day week roster (time permitted), every hour you work paid for, Head Office support, Team workplace and ongoing support when you need it.
· Attention to detail.
· Ability to multitask.
Main Tasks
The successful applicant will have the ability to do the following
- Organises and controls the operations within Lawleys cafe
- Develop action plans for the team to meet operational and organizational objectives
- Managing and organising day to day operations of Lawleys Cafe
- Planning and organising busy periods as in Easter, Mother’s Day, Christmas etc.
- Planning menus in consultation with Chefs, Cooks and Directors agreeing and managing budgets for the food side of the cafe
- Arranging the purchasing and pricing of goods according to budget overseeing stock levels and the ordering of supplies for the cafe, coordinate with vendors and order supplies
- Assist in recruiting and appointing new team members have good interview techniques
- Overseeing open and close procedures and financial transactions with staff and teaching procedures
- Ensuring dining facilities comply with health regulations ensuring compliance with licensing, hygiene and health and safety legislation/guidelines and ensuring cafe is always clean, functional and of suitable appearance
- Teaching and training staff how to deal with customers to assess their satisfaction with meals and service and ensuring all complaints are dealt with by staff
- Assign rules and responsibilities to employees for operational effectiveness
- Identify and address issues in cafe performance
- Monitor and manage Café staff by regularly conducting performance issues providing feedback and setting goals to improve performance
- Develop strategies and operational plans managing execution and measuring café results
- Selecting, training and supervising waiting and kitchen staff ect
- Be in charge of preparing weekly roster while considering multi-tasking training
- Take staff meetings and continue to better procedures as the industry is dynamic
- Deal with customer complaints delivering exceptional customer service