Personnel Area: Public Transport Services

Branch: Health, Safety, Security and Environment

Salary Range: Band 8 $150,432 - $162,791 + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Permanent Full-time

Location: Brisbane Square

Our Business

Public Transport Services (PTS) is a group that brings together several branches playing vital roles delivering safe and reliable public transport for the people of Brisbane. Whether by bus, Metro, CityCat, ferry, e-bike or e-scooter; our group manages, supports, and provides secure and convenient transport choices for the residents and visitors of Brisbane.

Our Branch

The Health, Safety, Security and Environment (HSSE) Branch creates value by protecting people, supporting operational performance and enabling organisational resilience through effective risk management, safety leadership, fitness for work programs and environmental stewardship.

The Role

This role provides expert leadership in human factors and systems safety across Public Transport Services to strengthen risk controls, reduce human error, and improve operational performance.

You will integrate human factor principles into safety investigations, operational design, procedures, and training to enhance reliability, resilience, and public safety outcomes.

This is a new and exciting role in Public Transport Services. We are looking for a human factor specialist with experience analysing human factors impacting safety in complex environments. You will have extensive involvement in the development and implementation of solutions impacting safety outcomes in Public Transport Services.

In this role you will:

- establish and lead the human factors framework across Public Transport Services
- provide specialist advice on human performance,



error management and systems design
- integrate human factors analysis into incident investigations and safety reviews
- identify systemic contributors to risk
- support development of procedures, controls and operational changes
- contribute to safety case development and major operational change initiatives
- analyse trends in incidents and operational data to identify human performance themes.

To be successful you will have:

- high level of skill supporting the implementation of Human Factors processes within complex operational environments
- strong knowledge of human factors methodologies and their application to safety management systems
- demonstrated expertise in human factors and human centred design methods
- substantial research, analytical and evaluation skills
- substantial consulting, negotiation and interpersonal skills
- excellent written and verbal communication skills.

Benefits of working for Council include:

- flexible working hours, and versatile arrangements
- free gym and wellness centre
- award winning superannuation fund
- generous leave provisions
- competitive salary.

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

This role may require a Criminal History Check,



or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call John on 07 •••••859 or email ••••@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: 23rd August 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.

📌 HUMAN FACTOR SPECIALIST (Brisbane)
🏢 Brisbane City Council
📍 Brisbane