About us

Eustralis Food VIC Pty Ltd is a specialist importer and distributor of premium European foodservice products, including couverture chocolate, professional pastry ingredients, luxury dairy products, bakery products, fruit purees and specialty delicacies. We work predominantly with French and European brand partners, and much of our supplier communication, technical documentation and product training is conducted in French.

About the role

The Technical Sales Representative manages and grows a portfolio of professional accounts within a defined geographic territory through technically informed, consultative selling of our premium European and local foodservice products. You will advise professional clients, including Executive Chefs, Pastry Chefs, Food & Beverage Managers and Production Managers, on the technical properties, applications and suitability of products for their specific operational needs, and act as a dedicated commercial and technical liaison between your clients and our predominantly French and European supplier network.

Key duties and responsibilities

· Provide technically informed product recommendations to qualified clients based on their operational requirements, including kitchen equipment compatibility, storage capacity, production volumes, service format, dietary requirements, target price and culinary application.

· Advise clients on technical product properties, including tempering temperatures and crystallisation behaviour of couverture chocolate, fat content specifications of professional dairy products, Brix levels and fruit content of pastry ingredients and purees, allergen profiles, shelf-life, storage and handling requirements,



product yield and cost-in-use, and suitable substitute products.

· Interpret and translate complex supplier technical and product specification documentation (predominantly in French) into practical commercial and technical product solutions for clients.

· Conduct product demonstrations, technical briefings, sampling sessions and training sessions for clients to support product selection and adoption.

· Manage and grow a portfolio of accounts and key accounts across the assigned territory, with year-on-year revenue growth targets, and conduct regular client visits to build relationships with key decision-makers.

· Identify and develop new business opportunities through prospecting across restaurants, hotels, patisseries, chocolatiers and foodservice groups.

· Prepare quotations, proposals and tenders tailored to the technical and commercial requirements of each client, and achieve monthly KPIs as agreed with the Sales Manager.

· Act as a dedicated liaison between your client portfolio and French and European suppliers, facilitating technical exchanges, product introductions and supplier visits.

· Collect and communicate market intelligence, communicate sales forecasts to support inventory planning, and coordinate with internal teams on new product launches, promotions and discontinued lines.





· Take ownership of assigned brand development projects, supporting the introduction and market development of new European product ranges entering the Australian market.

· Maintain accurate client records in the CRM system and prepare daily activity reports, client visit notes, sales reports and KPI performance reports.

Required skills, qualifications and experience

· Bachelor's degree or higher in Business, Commerce, Sales, Marketing or a related field.

· Minimum 2 years of experience in a B2B technical sales or account management role.

· Demonstrated experience providing technical product advice to professional clients in the foodservice, industrial or a related sector.

· Ability to understand and explain product specifications, supplier catalogues, technical product information and product application guidance.

· Professional proficiency in French (written and spoken), required for supplier liaison, technical documentation translation and direct communication with European brand partners.

· Strong negotiation, communication and relationship management skills.

· Experience working with CRM systems (e.g. Salesforce).

How to apply

Please apply via this platform by submitting your CV and a cover letter outlining your relevant technical sales experience, foodservice product knowledge and French language proficiency. Applications will be reviewed as they are received.

Salary: $80,000 – $85,000 per annum plus superannuation, plus performance-based incentives

Pay: $80,000.00 – $100,000.00 per year

Language:

- French (Required)

Work Location: In person

📌 Technical Sales Representative (Mount Waverley)
🏢 Eustralis Food VIC
📍 Mount Waverley