Operations Coordinator - Mactech Diesel Solutions | Rocklea, Brisbane

Be the person who keeps our business moving.

Mactech Diesel Solutions is a growing, family-owned diesel workshop specialising in servicing and repairing earthmoving equipment, trucks and diesel machinery.

Having recently moved into a larger workshop to support our continued growth, we're looking for an experienced Operations Coordinator to become the backbone of our day-to-day operations.

You'll work with our team of four mechanics and two working directors, helping keep the workshop organised, our customers looked after, and the business running efficiently.

This isn't your typical administration role.

We're looking for someone who enjoys taking ownership, improving systems, solving problems and making a genuine difference. You'll have the autonomy to manage the day-to-day coordination of the business while helping us implement better systems and processes as we continue to grow.

Our current Office Manager works remotely, so you'll become the reliable presence in our Rocklea office. You'll be well supported, but trusted to work independently, use your initiative and keep things moving.

We're looking for someone who wants a long-term career, not just another admin position. As the business grows, this role has a clear pathway into an Office Manager position.

Hours: Monday to Friday | 8:30am – 5:00pm

Salary: $65,000 - 70,000 + Super (negotiable for the right candidate)

Vehicle Requirements: A reliable vehicle and Queensland driver's licence are required for this role. Initially, you will use your own vehicle for occasional business errands such as collecting parts and supplies when required. Approved business-related travel expenses will be reimbursed. As the business continues to grow, we plan to introduce a company vehicle for business use.

Your Responsibilities

You'll oversee the day-to-day administration and coordination of the business, ensuring our workshop, technicians and customers are supported every step of the way.

Customer & Workshop Coordination

- Become the first point of contact for customer enquiries as the role develops.
- Coordinate workshop bookings and field service schedules.
- Help transition customers to our new business phone system.
- Maintain accurate customer records, machine histories and contact information.
- Build positive,



professional relationships with customers.
- Communicate with customers regarding job updates, scheduling and requirements.

Accounts & Administration

- Process supplier invoices in Xero and accurately allocate expenses.
- Prepare customer invoices from completed job cards including labour, parts, oils, filters and consumables for director review.
- Follow up outstanding payments and assist with maintaining healthy cash flow.
- Provide general bookkeeping and administrative support.
- Maintain organised digital filing systems across Google Drive and Xero.
- Manage shared inboxes and escalate important matters when required.

Workshop, Parts & Stock Support

- Prepare parts and filter kits for upcoming field service jobs.
- Coordinate parts requirements for upcoming jobs and collect parts from suppliers when required.
- Assist with workshop stock organisation, inventory control and maintaining accurate records.
- Help ensure technicians have the information and resources required to complete jobs efficiently.
- Maintain customer machine files and service records.
- File electronic service reports into the correct customer folders.

Systems & Business Improvement

- Identify opportunities to improve workflows and office efficiency.
- Assist with implementing and maintaining our new job management software, helping the team transition smoothly and maximise its benefits.
- Help develop and maintain office procedures, systems and documentation.
- Support the directors with projects that improve the overall business.

You'll Love This Role If You...

- Enjoy taking ownership and responsibility.
- Like improving systems and finding better ways of doing things.
- Can manage multiple priorities and stay organised.
- Enjoy working with both customers and a hands-on workshop team.
- Like variety and solving problems.
- Want to be part of a growing business where your ideas are valued.
- Prefer a role where you can make an impact rather than just complete tasks.

What We're Looking For





- Minimum 4 years' administration, coordination or operations experience with the confidence to hit the ground running.
- Xero experience is essential.
- Previous bookkeeping or accounts administration experience is highly regarded.
- Previous experience in a trade, construction, civil, automotive, mechanical, industrial or parts environment will be highly regarded.
- Experience working with parts, inventory, suppliers, purchasing or stock control will be highly regarded.
- Experience implementing or using job management, field service or workshop management software will be highly regarded.
- Excellent communication skills and a professional phone manner.
- Experience using Google Workspace (Gmail, Calendar and Google Drive).
- Solid organisational skills and exceptional attention to detail.
- Ability to work independently while knowing when to seek support.
- A proactive attitude with a genuine desire to improve the way things are done.
- A valid Queensland driver's licence and reliable vehicle.
- Must live within approximately 30 minutes of Rocklea.

Why Join Mactech?

- Join a growing family-owned business where your work genuinely makes a difference.
- Work directly alongside two hands-on directors who value initiative, ideas and continuous improvement.
- Be part of a close-knit team of four mechanics and two directors.
- Enjoy a varied role with real responsibility, autonomy and the opportunity to make it your own.
- Play a key role in implementing new systems and helping shape how our business operates.
- Clear career progression into an Office Manager position as the business grows.
- Stable, long-term opportunity with a supportive, down-to-earth team.
- Ongoing training and support to help you succeed.
- Opportunity to be part of the business growth journey as Mactech continues to expand.

Ready to Apply?

If you're an organised, proactive professional who enjoys taking ownership, solving problems and helping a growing business succeed, we'd love to hear from you.

Please send your resume together with a cover letter telling us why you'd be a great fit for Mactech Diesel Solutions.

Location: Rocklea, Brisbane
Applicants must have full Australian working rights and live within approximately 30 minutes of Rocklea.

Pay: $65,000.00 – $75,000.00 per year

Work Location: In person

📌 Operations Coordinator (Rocklea)
🏢 Mactech Diesel Solutions
📍 Rocklea