Technical Field & Service Representative

Melbourne | Field-Based Role | Company Vehicle Allowance + Bonus

Are you a hands-on technical professional who enjoys solving problems, building customer relationships, and working independently in the field?

We're partnering with a global organisation that delivers innovative chemical solutions, automated equipment, and technical services to some of Australia's leading healthcare, hospitality, industrial, and commercial operations. Due to continued growth, an opportunity exists for a Technical Field & Service Representative to join their Victorian team.

This is an autonomous, customer-facing role combining technical troubleshooting, preventative maintenance, relationship management, and field service support across a diverse customer portfolio.

The Opportunity

As the Technical Field & Service Representative, you'll be responsible for managing customer service requirements across your allocated territory, ensuring equipment performance, customer satisfaction, and operational excellence.

You'll spend your time visiting customer sites, maintaining and troubleshooting equipment, conducting testing and inspections, managing inventories, and providing technical advice to customers.

No two days are the same. One day you may be troubleshooting equipment and resolving technical issues, while the next you could be conducting preventative maintenance, servicing customer accounts, or identifying opportunities for improvement.

Key Responsibilities

- Conduct scheduled service visits across customer sites
- Maintain and troubleshoot automated dispensing and dosing equipment
- Diagnose and resolve mechanical, electrical, and operational issues
- Perform system inspections, testing, calibration, and preventative maintenance
- Monitor equipment performance and recommend improvements
- Manage customer inventories and ordering requirements
- Complete service reports and maintain accurate records
- Build strong relationships with existing customers
- Provide technical support and training where required




- Assist with equipment installations and upgrades
- Identify new opportunities within existing accounts
- Work closely with internal sales and technical teams to deliver exceptional customer outcomes

About You

We're interested in speaking with candidates who enjoy working in the field and have strong technical troubleshooting skills.

You may come from backgrounds such as:

- Field Service Engineering
- Industrial Maintenance
- Mechanical or Electrical Trades
- Water Treatment
- Chemical Processing
- Food & Beverage Manufacturing
- Industrial Equipment Maintenance
- Automation & Controls
- Manufacturing Operations
- Technical Service & Support

Skills & Experience

- Experience servicing, maintaining, or troubleshooting industrial equipment
- Solid mechanical and/or electrical aptitude
- Ability to diagnose faults and implement solutions
- Excellent customer service and communication skills
- Highly organised with strong reporting and administration skills
- Comfortable working autonomously across a designated territory
- Strong safety focus and attention to detail
- Competent with Microsoft Office and mobile technology
- Valid Australian Driver's Licence

Highly Regarded

- Experience working with pumps, dosing systems, fluid handling equipment, valves, PLCs, controls, or automation systems
- Chemical, water treatment, hygiene, laundry, food processing, or manufacturing industry experience
- Trade qualification or technical background

Why Apply?

This is an excellent opportunity to join a market-leading organisation that invests heavily in its people, technology, and customer relationships.



You'll enjoy the freedom of a field-based role, ongoing training, a strong remuneration package, and the opportunity to build a long-term career with a business that continues to grow across Australia.

If you're a technically minded problem-solver who enjoys working directly with customers and delivering practical solutions, we'd love to hear from you.

Desired Skills and Experience

- Field Service Engineering
- Technical Service
- Preventive Maintenance
- Corrective Maintenance
- Industrial Maintenance
- Electrical Troubleshooting
- Mechanical Troubleshooting
- Automation Systems
- PLC Programming
- PLC Troubleshooting
- Process Control
- Industrial Automation
- Fluid Handling Systems
- Pumps & Valves
- Chemical Dosing Systems
- Water Treatment
- Chemical Processing
- Equipment Installation
- Commissioning
- Calibration
- Technical Support
- Customer Service
- After Sales Support
- Territory Management
- Inventory Management
- CRM
- SAP
- Service Coordination
- Maintenance Engineering
- Reliability Engineering
- Field Operations
- Sensors & Instrumentation
- Electro-Mechanical Maintenance

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS

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📌 Technical Field and Service Representative (Warragul)
🏢 Manpower Australia
📍 Warragul