The DBA Lead / Service Delivery Manager is responsible for overseeing the technical database operations and data integrity of a mission-critical Engineering Application Suite. Key accountabilities include managing the functional database team, resolving escalated Level 3 and Level 4 technical issues, and ensuring high system availability during Normal Working Hours. The role involves proactive data stewardship to ensure all suite data is migration-capable for future integration into Strategic Digital Programs.
Key Responsibilities
- Manage the technology support team delivering specialized Level 3 and Level 4 database maintenance and enhancements..
- Manage database capacity, backups, and annual disaster recovery rehearsals for high-capacity SQL environments.
- Provide expert SME support to System Integrators for data quality profiling,
remediation, and enrichment work.
- Lead the installation and upgrading of database software (SQL Server 2014/2019)
- Support the SIAM model by collaborating with other vendors to resolve cross-service risks and deliver end-to-end ICT services.
Required Skills And Expertise
- 10 years+ experience leading Technical Support Teams in a SIAM-based IT organization .
- Deep technical expertise in Microsoft SQL Server (2014 Enterprise and 2019) and high-availability clusters.
- Proven track record in data management and migration planning for large-scale enterprise resource planning (ERP) uplifts.
Mandatory Requirements
- Active AGSVA NV1 Clearance (Required for privileged access to Protected environments).
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📌 SQL DBA Lead / SDM with (Canberra)
🏢 Xpt Software Australia
📍 Canberra
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