Job Description

As a Digital Adjuster , you'll be part of a collaborative team using innovative technology to assess and manage property claims. You'll be trained to:

- Perform digital adjusting using field and digital tools
- Investigate the cause and extent of loss and determine policy coverage
- Communicate proactively with clients and customers about findings and solutions
- Calculate repair or replacement costs and review scopes of work
- Deliver an exceptional claims experience through teamwork and customer focus

About the Employer

It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, perks administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness.



They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.

Some of the Benefits of working with us are:

- Hybrid working arrangement. #LI-Hybrid
- Sedgwick Australia University - access to more than 15,000 courses on demand and opportunities to continue formal education
- +0.5% on top of Superannuation Guarantee
- Domestic and International Career Pathways
- Sedgwick Colleague Resource Groups - international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

Sedgwick is an Equal Opportunity Employer., Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

About the Candidate

We're looking for someone who's ready to learn and grow:

- Experience in a corporate support role (insurance experience a plus)
- Passionate about customer service and helping others
- Quick learner with an interest in technology
- Committed to completing a professional industry qualification (e.g. ANZIIF)
- A team player who can also work independently

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📌 Loss Adjuster, Digital (Townsville)
🏢 Uworkin
📍 Townsville