Symbio is looking for a Customer Experience Manager to shape and enhance how customers interact with our services. You will work across teams to understand needs, identify opportunities for improvement, and deliver initiatives that make every interaction simpler, smarter, and more meaningful.
You will lead CX initiatives, map journeys, analyze data, and partner with stakeholders to balance customer needs with business outcomes in a rapid-paced telecommunications environment.
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📌 Customer Experience Leader (City of Sydney)
🏢 Symbio Global
📍 City of Sydney
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